Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 24, 2022

User friendly installation and great communication when I needed some extra help! Highly recommend.

Love & Lend
New Zealand
2 days using the app
July 26, 2017

Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)

Sherry Tinsman Metalsmith
United States
2 days using the app
Edited January 19, 2022

Eduardo did an excellent job in helping me import reviews from another app! Very easy to follow and communicate! Also just got help from Nick S! Some script was not on my theme that i needed and he easily added it for me! Very quick and easy!

k.alley lifestyle
United States
1 day using the app
December 9, 2021

Eduardo R. was so quick and helpful. I have never messed with coding and was struggling for a while trying to figure it out by myself, but I'm glad I reached out for help because I needed it haha...Eduardo started adding the code right away and was done super fast! Thank you!

PudgyPets
United States
1 day using the app
July 20, 2021

I recently moved my store from GoDaddy to Shopify. I needed assistance with setting up Yotpo on my Shopify store. Gimbert at Yotpo was able to assist me. Gimbert went above and beyond to help me add the code to my new store. Every question and concern I had was answered quickly and thoroughly. Happy to know the support team is staffed with pros!

The Good Candle
United States
1 day using the app
June 3, 2022

Great app, it works pretty good and it looks professional and great customer service. Will definitely recommend.

Fanartcube
Italy
1 day using the app
July 29, 2023

Reinier D was extremely helpful, thank you! The issue I was having on my account was resolved. Highly recommend this app for business.

Mia Bella Lash Lounge
Australia
1 day using the app
May 1, 2021

I received great customer service and help from Junalou. I was walked through how to make changes and was given recommendations on how to make my website better. 10/10 would recommend this app to others

Made For His Glory
United States
1 day using the app
April 21, 2021

Donald was the most helpful customer support person ever! Helped me so much with what was for me a complex issue. So relived that he was so knowledgable and willing to help above and beyond.

Gifty's Ghana Kitchen
Australia
1 day using the app
October 18, 2020

I only signed up with Yotpo. The app seems fairy easy to intergrate. I ran into a few problems and submitted a ticket to support, and got really friendly and prompt service. They have also imported my existing reviews, which appeared really quickly on the website. Happy so far!

The Summer Chaser
Australia
1 day using the app
Yotpo replied October 21, 2020

Thank you for leaving a review. We're excited to be part of your growing brand!