Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 11, 2022

Great customer support from @Happy tonight! I am so appreciative of the help and we already have reviews coming in!

Werner Firewood
United States
1 day using the app
December 1, 2022

Service help me a lot thank you for assisting my concern I hope all your staff is the same that I talk :)

PC Zone
Philippines
1 day using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

January 6, 2022

got great support from Donald U via chat - super friendly and helpful. This review is making me get to 100 characters...

Constant Mountain
United States
1 day using the app
November 2, 2022

To be fair, I just started using this app to generate product reviews. I like how customizable everything is so that I can keep visuals on brand. So far I really like it and the customer support has been above and beyond awesome.

Cleban & Daughters
United States
1 day using the app
April 6, 2022

Daniel P. from support was very quick in solving my problem and his solution is helpful for me. Thanks for your quick response.

Kelly Kettle Australia
Australia
1 day using the app
August 9, 2023

Excellent Service! Extremely fast response time! I had a minor issue with widgets not displaying exactly where I wanted them, and this issue was resolved straight away thanks to Rhenant and Allen :) Definitely recommend!

66fit Australia
Australia
1 day using the app
September 1, 2021

I love this app. Even when I chatted with a very nice and person that knew what he was doing helped me. His name is Eunice. I want to thank you so much I highly recommend this app. I have used others and they can't compare

Glitzy Ringz
United States
1 day using the app
May 12, 2021

I have just set up Yotpo on my store with the help of Ronel - I couldn’t have asked for anyone more helpful, thank you Ronel

Olive & Rosie
United Kingdom
1 day using the app
April 28, 2022

James Edmar was super helpful and responded quickly to my concerns!
Can't wait to use this app, super confident with your responsive support group!

Natalia Naomi Brand
United States
1 day using the app
June 1, 2023

Support is second to none. Simoun Francis S helped me install the app and checked everything was fine and the support I received from them was fantastic.

Art Fever
United Kingdom
1 day using the app