Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

August 19, 2021

Yopto is the BEST! I was super stressed because I decided to switch platforms I was currently using Godaddy and decided to switch to Shopify and I needy my reviews imported to my Shopify store. When I say Rilu from yotpo made everything so easy was very patient with me and also responded back and got my reviews on my Shopify store in a timely manner. THANK YOU YOTPO YOUR BEST !! Thank you so much for helping me!!

Unquestionable Beauty
United States
10 days using the app
November 9, 2022

Not a happy camper. Not getting straight answers to many issues. Review not pushing, Review not publishing, rewards not working properly. You are back in the penalty box again!

The Abbey Collection
Canada
9 months using the app
Yotpo replied March 9, 2023

Thank you for sharing your thoughts with us, and apologies for the inconvenience. After looking into your account, we saw that our team was able to assist you with this issue. If you're experiencing difficulties, please reach out to our support team for help.

Edited October 5, 2018

Great service from the support team, it's easy to add reviews & it looks awesome :) Happy customer. Thanks for all your help.

Hello Baba
Australia
10 days using the app
May 31, 2016

Me gustaría poder probar las funcionalidades premium. No tengo mucha conversión con la versión gratuita.

Ibella
Peru
10 months using the app
December 7, 2018

Great App, and easy Setup, loading time could be a bit quicker but believe this is something they are working on.

STAR BEADS
United Kingdom
10 days using the app
December 3, 2021

Great customer service. Lemuel Yotpo patiently answers all my queries regarding this app. Recommended.

Home Boss
Singapore
10 days using the app
October 19, 2018

I use the Yotpo app to help aggregate and promote customer reviews. The support team is very responsive and helpful making installation and set up easy.

zealios
United States
10 days using the app
June 2, 2014

It's brought customers back to write reviews, and that's great!

One Squat Shop
United States
10 months using the app
November 8, 2023

There was something I didn't understand, so I contacted them via chat, and they responded very quickly and courteously. The service and response are very great.
わからないことがありチャットで問い合わせたところ、とても迅速で丁寧な対応をしていただきました。サービスも対応もとても素晴らしいです。

LA VIE STELLA
Japan
10 days using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback and are delighted on the experience you've had with us recently!

July 15, 2021

The best I've experienced from a Shopify app vendor. Great support and features! Very pleased!! :) I worked with Elven and Noren,we wanted to make sure our settings were correct and get a better review display.

SUGIFT
China
10 days using the app