Reviews (7,099)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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We've just installed it and we're still figuring things out. Not the most user-friendly platform to set things up and find information, but it's working so far. I'll update our review once we've used Yotpo for a little longer.
That being said, I had a bunch of questions and things that I couldn't figure out by myself today, and Warly S gave me a huge help - kudos to customer service today.
Thank you for sharing your thoughts with us!
Several times I was unable to give a blood donation due to my iron level being a little too low.I took Blood Builder for a couple of weeks before giving blood and it put my iron level up to where it needed to be.
Nice app and certainly gets the customer to leave reviews. Has a whole lot of extra options if you pay. May sign up later to test other features, q&a with customers and social sharing of reviews seems a good idea. Nice enough app for free but has a huge amount of extras once you sign up for premium. What you do get for nothing is an app that really works and delivers results before you know it.
After a slight delay and some miscommunications with some issues first setting up, the customer service contact became top notch and fixed all my issues quite quickly.
Junalou helped me with an issue I had regarding the placement of the review and answered all my other questions along the way. Very professional, patient, and helpful. I highly recommend.
This app is very buggy. It does the job, but not without a good deal of pain. Recently published reviews don't appear readily on the carousel. There's very little customization for what you pay for.
Thank you so much for taking the time to leave a review, we really do appreciate your feedback. We're sorry to hear you didn't have a great experience. We always encourage each of our customers to learn more about our products and pricing on our website before jumping on board, but understand sometimes it's just not the right fit!
Our team has reached out; if you'd like to get in touch, we'd be happy to help you further. In the meantime, thank you again for your feedback.
this app is very helpful thou i wish they would automatically add everytime to a new theme , but their service is great
It helps a lot, and has a quick customer reply. I encountered a probelm when installing widget, the online customer service (Rhenant) help me fixed the problem.
We like Yotpo, but the best of the best is its customer service. We were stuck with an issue about our products and Mary Ann at Yotpo really helped us. She worked for two days until our problem was solved. We don't give them 10 stars on the review just because it is not available. We are just very happy with this service! Thanks Mary Ann!!
Arven assisted me and was a great help!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I had opened 2 accounts on a review app. The guy in customer service was very nice good with communication. He helped me resolve the issue. Thank you!!!