Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 28, 2021

We just started using Yotpo for reviews and the customer service is absolutely the best. They were very thorough and answered all our many questions and walked us through set up and installation. Highly recommend them for gathering reviews and the ease of use.

Vitti Cycling
United States
About 22 hours using the app
October 7, 2021

Customer service is amazing! Thanks Eunice, for an outstanding help!! I really like this app for my store!

OH NANA
United States
About 22 hours using the app
Edited June 20, 2023

Customer support was amazing Kenneth John M helped me quickly with everything and the app is just brilliant!!

I was also supported by Allen M and she was very helpful and is resolving a bug for me and will keep me posted through email

LovaIceland
Iceland
About 22 hours using the app
January 17, 2022

I had a issue with trying to upload the widget onto my website, James was very knowledgable and helped me to get the widget up and working on my site, It looks greatQ.

Sweet Lue's Cake Studio
United States
About 22 hours using the app
August 3, 2021

couldnt get star on but the guys sorted it out instantly. really good customer support, so far very happy :)

Dermeren
Australia
About 22 hours using the app
October 17, 2022

Amazing app with amazing customer service. Big emphasis on the customer service. Could not figure out how to do something and reached out and they helped me late at night to get what I needed done. Really appreciate having this app.

HiLyfe
United States
About 22 hours using the app
February 15, 2022

Customer support is great. Easy to integrate to our shop. Have used this on other shops and have always had good success.

Grove Collective
United States
About 22 hours using the app
July 5, 2022

Really great customer service. Highly recommended to everyone. I was having a problem installing the star review. But the support team resolved it immediately.

My Kinky Pinky
United Kingdom
About 22 hours using the app
December 22, 2021

I had quick question about the pricing difference from Shopify end the Yotpo webpage and Eduardo R answered my questions quickly with link explaining the details.

Hair ARCA
United States
About 21 hours using the app
January 23, 2022

Kenneth John M. was of great help! We were able to export all of our Google Reviews and implement it into a carousel on our home page! Great app.

Tijuana Tom's House of Hot Sauce
Canada
About 21 hours using the app