Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

September 4, 2022

I can recommend this app, and the Free plan will be sufficient for small businesses. The level of chat support is also very high.

HOKKAIDOGRAPHY
Japan
About 21 hours using the app
January 7, 2022

I had a problem so contacted with the support team.
Great service provided by Yotpo Eunice. The problem was solved quickly.

Nicola's Marketplace
United States
About 20 hours using the app
June 13, 2023

Ruzsel John N was very helpful and walked me through a problem I was stuck with. Thanks to his clear explanations I can now continue without any problems.

Coco lux
Belgium
About 20 hours using the app
May 20, 2022

We were having an issue to display and write a review and Allen helped a lot and quickly. ……………………..

Duman Home
United States
About 20 hours using the app
December 13, 2022

incredible app, and the customer support is amazing Rhenant help me so much, i need something really specific and he help me alot

Optimal Nutrition
United States
About 19 hours using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

February 20, 2022

I had some questions regarding the app and Donald U. provided excellent service and answered all my questions.
I like the app so far.
Thank you !

Luxury Woodie
United States
About 19 hours using the app
June 23, 2022

New to Yotpo yet already a lot to love about this app. Customer service is extremely helpful - thank you James for helping me out with the installation!

Robin Valley Official Store
United Kingdom
About 19 hours using the app
July 27, 2023

Amazing app! Joian Z was helpful in setting up our app.

Flyte70.com
United States
About 19 hours using the app
December 22, 2022

Good, fast and friendly customer service. Always quick in helping out with a problem. Thank you Yotpo!

MORO Essentials
Belgium
About 19 hours using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

Edited April 30, 2021

I had an issue with setting up my account for my store, Gimbert was very helpful to quickly resolve my problem

I AM GENESIS BOUTIQUE
United States
About 19 hours using the app