Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 4, 2021

Great customer service and easy to use functionality. I am excited to see what else this app offers me

Avilla Farm
Australia
About 19 hours using the app
May 27, 2019

It was a bit confusing to import the reviews but Lervin from the support team helped me out. They were super responsive and got me up and running almost immediately.

United By Hope
India
About 19 hours using the app
Yotpo replied May 28, 2019

Hey United by Hope! Thanks for giving us your feedback, we really appreciate it! So glad to hear your experience with our support team was great!

April 22, 2022

Great customer service.
Rhemy Rosales from YotPo Team took care of all my issues & questions around integration YotPo Loyalty & Review app. Thanks soso much!

lisa-366
United States
About 18 hours using the app
Edited January 12, 2023

Joian Z is very efficient and competent and helped me solve my issue of publishing changes very quickly. Highly recommend!

SoL the label
Hong Kong SAR
About 18 hours using the app
Yotpo replied January 17, 2023

Thank you for writing a review — we value your feedback.

November 18, 2022

Doner was incredible helpful. He got back to me within minutes of reaching out and fixed everything perfectly. Would highly recommend!

Melliflus
United States
About 18 hours using the app
March 22, 2022

We've only just installed this app but received excellent support whilst setting up. Would recommend - so far!!

milly&sissy
United Kingdom
About 18 hours using the app
Edited November 9, 2021

The app is very easy to use.When I don't understand something, Allent of the support team will reply me in time. This app is a good choice.

Aimvein
China
About 17 hours using the app
April 8, 2022

Amazing support and help. Very attentive and thorough. Allen was amazing and helped me optimize the app.

Lignum Honey Inc.
Canada
About 17 hours using the app
March 30, 2022

Nick is so professional, he resolves my problem and offers me some suggestions, Thank you, Nick, I will recommend to my friends, thank you Yotpo!

novsights
China
About 17 hours using the app
September 22, 2021

Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!

La Résidence Vapeshop Virgil Estoppey
Switzerland
About 17 hours using the app