Reviews (7,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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We're switching from Okendo to Yotpo for our site and are starting with the Growth plan. It's got great features though the best ones like advanced CSS and Klaviyo Integration. My only critique is the lack of customization of the default emails customers get for asking for a review, confirming their email, and etc if you are just on the first paid plan.
It's five stars because I've received great customer support from Ronel R. a few times, but also Warly S. and John G. who were helpful, professional, and super friendly! This is a great app so far.
We really appreciate your feedback regarding our product and will definitely relay this to our product team. Thank you for also appreciating our Growth support heroes, Ronel, Warly and John! We are always delighted to provide you with the best customer experience in every interaction!
James from Yotpo was very helpful! And was able to answer my question right away on the chat option of the app
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Very nice and clear. Good user experience. I would review the sync of the review as it was hard in the begging.
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Really great support team - slightly delayed response time but all issues are fixed easily and according to your instructions. Time to start collecting some reviews!
The entire team is helpful. Manny is the best and is very patient. So far so good with this new app.
We downloaded and integrated Yotpo but was running into issues on getting the widget to work due to our specific stylized theme. I was going back and forth with Yotpo and Shopify trying to figure out how to get the widget to work properly and Daniel P came and saved the day!
Completely fixed the app and now we can use it on our store to collect reviews. Thank you, Daniel!
Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.
can you please help me to install my yotpo properly
Thanks in advances
So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.
Great customer service, easy to deal with, knowledgable...............................................