Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

August 2, 2020

Really great support team - slightly delayed response time but all issues are fixed easily and according to your instructions. Time to start collecting some reviews!

Milc Network
Australia
7 months using the app
January 26, 2021

The entire team is helpful. Manny is the best and is very patient. So far so good with this new app.

Dèlavè Denim Co
United States
8 days using the app
May 24, 2023

We downloaded and integrated Yotpo but was running into issues on getting the widget to work due to our specific stylized theme. I was going back and forth with Yotpo and Shopify trying to figure out how to get the widget to work properly and Daniel P came and saved the day!

Completely fixed the app and now we can use it on our store to collect reviews. Thank you, Daniel!

R3Di-Shop
United States
8 days using the app
September 1, 2020

Great customer support and attention to detail from their team. The jump between the free plan and paid plan is pretty huge, so that might be an issue for us, but a great product.

Deeto
Australia
7 months using the app
February 7, 2017

can you please help me to install my yotpo properly
Thanks in advances

Shop Eu Com
Austria
7 months using the app
August 27, 2021

So far, I am really like this app! It is very easy to install and start to use. Chat support is always very helpful.

Yuntech
United States
8 days using the app
August 25, 2023

Great customer service, easy to deal with, knowledgable...............................................

Antipodean Home
United States
7 months using the app
October 1, 2018

A way too expensive and not worth it and definitely not worth the investment. I wish I elected Yotpo competitor, same price, and much much better customer service and all customer service is located in the USA.

Strictly Hardware
United States
7 months using the app
May 11, 2022

The app is a bit slow, but overall it does the work and has good features. I had an issue with the backend and it was quickly sorted out by Lemuel from Yotpo. Good customer service and fast problem resolution.

Soulfull Humans
India
7 months using the app
December 7, 2013

Easy set up. works well. good integration with Facebook, very complete. Thank you.

A&A Shoes
United States
8 days using the app