Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 30, 2022

Best review app out there! This is the only one I use for ecommerce. Very customizable and very simple to use.

Frosty Hemp Co
United States
About 9 hours using the app
October 27, 2022

I absolutely love Yotpo, I have the app on 2 of my stores and I look forward to opening more stores so I can install this App. Its so easy to use and looks great aesthetically on my sites. I couldnt be happier with this App and team

Totally Home Decor
United States
About 9 hours using the app
April 15, 2022

Great app great support great people highly recommend, Great app great support great people highly recommend

Starest
United Kingdom
About 9 hours using the app
January 19, 2023

This APP change my life. user friendly and good for small businesses like myself. customer service is amazing, fast and help you out quickly. very satisfied. highly recommended.

Chayadesilva
United Kingdom
About 9 hours using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

April 3, 2023

good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.good service simoun resolved my issue rapidly.

DOUGHSTREET
Australia
About 9 hours using the app
December 21, 2020

Needed some help and support was great, responded very quickly and resolved my query. I am happy with the support Gimbert gave me

In-Essence
United Kingdom
About 9 hours using the app
Yotpo replied December 29, 2020

Thanks for leaving a review! We're happy to hear you had such a positive experience with our support team.

May 13, 2022

Lumiel.C was AMAZING, he/she (sorry not sure which one) helped me with a few issues and was very patient, extremely helpful for the customer service - thank you, thank you :)

The Lace Check
United Arab Emirates
About 8 hours using the app
November 17, 2022

Jeorge Kenneth V helped me and patiently explained everything i had doubts about. Great service and in general great times of response.

Fátima by Henna Perú
Peru
About 8 hours using the app
May 31, 2021

Very easy to set up. Just a few issues with the placement of the star rating and deleting our old review app. But Jo and James helped us very quickly. The whole set up was very smooth, and the app looks great on our site!

Otis Skincare
United Kingdom
About 8 hours using the app
Yotpo replied June 1, 2021

Thank you for leaving a review, we really appreciate it!

August 28, 2021

Manny was just amazing. He added the review widgets for my website and went above and beyond to ensure that everything was working correctly. Thank you so much Manny - you are my hero!

Posh Muckerz®
United Kingdom
About 8 hours using the app