Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, automated review requests, and customizable widgets. They value its seamless Shopify integration and its ability to enhance customer confidence and conversion rates through social proof. The app's customer support is commended for its efficiency, while its analytics offer useful insights into customer behavior. Unique features like sending review requests to new customers and retaining reviews from previous platforms are also noted. The free plan is particularly favored by small businesses.

February 14, 2013

I am very pleased with the Yotpo App. The customer support is excellent and very responsive to questions. I like the review abilities customers have so they can post right onto the site. I also like having the option to review our customer feedback before deciding if I want to post it on the site. I also really like the mail after purchase option so customers are kindly requested to send feedback after they've had time to review the product. Very practical app!

All About Safety, Inc.
February 15, 2013

Love this app. Easy to install, easy to use. A great way to get feedback from customers without doing a thing. I would highly recommend it !!

ID You & Co.-Great XSRE'S at Great Prices
February 13, 2013

Really the best application you can embed to your store.

Clicue2Shop
February 6, 2013

I wrote a previous review with a neutral/straight face mainly because the loading of the Yotpo content takes a few seconds. While this is still the case, I've received some amazingly personable service from Yotpo expressing their appreciation for the feedback and news that they are planning on speed improvements in the coming weeks. Very impressed with that level of service!

Dashing Dog
February 27, 2013

Hands down best shopify app available! Solves product review and SMM marketing in one fell swoop - well done!

Elzinga Suits
February 18, 2013

Awesome app. Reviews are a massive part of eCommerce these days big fan

Smilecareshop
February 8, 2013

Easy installation and works great. I love it

Lumigado
February 22, 2013

Easy install, looks pretty good on there too. I like it so far. I'll post back in a few days and let you know whats going on. Thanks guys!

SEI MOTORSPORTS
February 26, 2013

Love it so far!!! Super easy to install, looks great. I have already gotten reviews. My customers are happy to oblige because this app makes it so easy. And it posts automatically to my business facebook page which is great. And it's FREE?!?!!? Big thumbs up!

Dervish
February 11, 2013

I was having difficulties installing the app so instead of spending all my time i contacted Yotpo and they quickly replied with help i needed. When I still struggled, they offered to install it myself and did so immediately! The app works and looks great!

croZZboZZ