Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 11, 2022

Great support right off the bat! I accidentally uploaded our list from another app twice, and Jeorge helped me with correcting the mistake. In addition, Jeorge helped remove some special character errors which were preventing a proper upload. The back end of the app alos looks great with tons of features. We're excited to make this move to Yotpo Reviews!

Yoga Junkies
Austria
About 8 hours using the app
Edited November 15, 2021

I've recently downloaded the Yotpo app to enhance my customer reviews. I had some difficulty adding the star review to display to exactly where I wanted it on the product page, but received fantastic help from Eduardo R - he was so quick to respond and was able to resolve the issue for me right away. Now my star ratings are displayed prominently and it looks awesome. Super happy with my experience with Yotpo so far :) I also received great help from Eunice with another query. Super quick to respond and fantastic customer service. Thank you.

hey harlow
Australia
About 8 hours using the app
June 18, 2021

Great app, support is really good!
Absolutely recommendable.
All the necessary functions that you need are included!

Maliathecat
Germany
About 7 hours using the app
September 26, 2023

Aplicación super funcional, algo costosa, pero funciona excelente con Klaviyo.
Además la ayuda de Ruzsel J. fue excelente.

Shark México
Mexico
About 7 hours using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

July 26, 2016

Installed this on www.consigneddesigns.com - Luxury Consignment and saw a difference in hours. Couldn't be happier!

Consigned Designs 2
United States
About 6 hours using the app
September 6, 2022

Rayne R offers a lot help, thanks will test other functions later and give an updated review. It's a good app overall

My Store
United States
About 6 hours using the app
May 3, 2022

Had trouble installing the product widget and support helped me out. Very grateful and thanks Allent!

Bowes Signature Candles
United States
About 6 hours using the app
November 17, 2021

very helpful and responded to my request asap. even put the code in for my reviews to show on my product page

Culture Fashion House
United States
About 6 hours using the app
Edited January 17, 2020

I am very satisfied with the App. very quickly technology support and professional support, thanks Yotpo, Nice

gooddmall
United States
About 6 hours using the app
Yotpo replied January 17, 2020

Thanks for your review, happy to hear our customer support team is hitting the mark!

August 3, 2023

El servicio es excelente. Cuando no entendí cómo funcionaba la instalación manual de la aplicación en shopify, contacté con el servicio de chat y Joian Z fue encantador al solucionarme mis dudas al instante.

Noi Clíope
Spain
About 6 hours using the app