Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

February 24, 2023

Thank you James for such a prompt reply and fix, it helped us a lot and you were able to get us up and running !

JÄRV Outdoor
Sweden
About 6 hours using the app
Yotpo replied March 9, 2023

We appreciate your feedback, thank you!

May 10, 2021

Ed was very helpful and patient! :) Looking forward to getting everything set up as soon as possible!

Everything Floral SG
Singapore
About 5 hours using the app
October 30, 2022

Just downloaded but a great experience so far. I was faced with an installation issue and the live chat feature responded and fixed the issue promptly.

L'Anse
Canada
About 5 hours using the app
Edited June 22, 2021

Great app and customer service. Very helpful team and respond very fast. Thanks for your service.They helped with all my issues

WigsbySOSA
United States
About 5 hours using the app
May 19, 2022

Kenneth John M helped me out with our self created problem on day 1 and was very quick and efficient!

store.2cgaming.com
United States
About 5 hours using the app
January 28, 2022

I haven't really gotten to use it yet but their customer service is good Gimbert was great! ........

Wicked Wickz
United States
About 5 hours using the app
June 8, 2021

I don't have the patience to sift through all the help articles. Their 24/7 chat service is great and Mark was able to clarify things and get me up and running in no time.

INA Botanicals & Tea
United States
About 4 hours using the app
Edited June 1, 2022

GREAT customer support by Ronel R!! can't believe I even tried other apps until I found Yotpo! Wasted so much time and now found the perfect app to collect reviews!

Pitod
United Kingdom
About 4 hours using the app
March 2, 2022

I had some teething problems but the support from Kenneth John was fantastic and it all works seemlesly now

Glitter and Gem Jewellery
United Kingdom
About 4 hours using the app
March 10, 2021

I was having issues with my upload and reached out customer support, they were super helpful and fixed my issue quickly

Knoll Glen
United States
About 4 hours using the app