Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

August 18, 2021

New to Yotpo and had a little issue importing reviews from my previous app. Manny was so helpful. Great service.

YARD + PARISH
United Kingdom
About 4 hours using the app
November 6, 2022

Kenneth John was quick, patient and very helpful with my queries. He also answered all the questions I had, I really appreciate it!

Roseline Beauty
Australia
About 4 hours using the app
April 28, 2023

Simoun Francis S was incredibly helpful and patient. He helped me get the review section onto my store when I couldn't figure it out. Great customer service and again I'm grateful for Simoun Francis S!

Cactus Lane
United States
About 4 hours using the app
November 4, 2021

Elite customer service from Eduardo! Tackled my issue head-on without any reserves. Thanks again mate!

Caffè Umbria Canada
Canada
About 4 hours using the app
January 4, 2023

Service team at Yotpo is super helpful! Love the product. Has really helped us understand our customers and share their stories.

Reformer Loops
United States
About 4 hours using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

March 14, 2021

Eleen was extremely helpful when helping me export all of my reviews! Thank you so much! My favorite review app!

Quartz Of Love
United States
About 4 hours using the app
February 2, 2022

Kenneth was super helpful, resolved all the issues in a heart bit. Very appreciated. Super helpful customer service every time.

CHOPSTICK STYLER UK
United Kingdom
About 4 hours using the app
January 7, 2023

Yotpo customer experience is wonderful! I got all the help I needed and was detailed in response. The app is comprehensive and easy to use. Would highly recommend people to try it out.

lilopa
Malaysia
About 4 hours using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

April 4, 2023

James was a pleasure to work with. He's been incredibly helpful! Can't be thankful enough! Superb service & support!

db simulation
Philippines
About 3 hours using the app
March 27, 2021

Customer service was amazing. Great communication, step-by-step instructions on what I needed to do. Very responsive and helpful!!

Teleport Watches
United States
About 3 hours using the app