Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 10, 2022

They have a responsive support team when you are on the onboarding. I give Yotpo five stars. Nick supported my need within minutes. Thanks for all.

Clarity Coaching
Canada
About 3 hours using the app
January 25, 2022

Just installed, Looks great excited to start using it fully! Nick S Helped me so much in getting it to work. Awesome job!

California Gummy Bears
United States
About 3 hours using the app
June 24, 2023

John B was most helpfu! Patiently looked for the file in our theme where codes needed to be inserted for the Star Rating to show! Great support!

DB-Sim
Philippines
About 3 hours using the app
October 23, 2022

Reinier was very patient and supportive in importing previously received reviews into Yotpo, and also with many other questions. Thank you.

Chocolate On Purpose
Australia
About 3 hours using the app
April 4, 2022

I've just installed this app. The customer service was fantastic! I spoke with Reinier D and help me through all installation process straight away and made the right recommendations. If it wasn't for that, I wouldn't probably ended up moving forward. I'm very happy with the product so far and glad I had the great help to do it!

Barefoot Baby Australia
Australia
About 3 hours using the app
December 6, 2022

Simoun Francis S helped me in importing reviews and setting up the account as well very professionally

Garage Department
United States
About 3 hours using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

October 28, 2021

I was having some trouble with setting up and contacted Allent at support who was very helpful. Thank you.

Tina's Love of Crochet
Australia
About 3 hours using the app
January 11, 2022

Just integrated on growth plan as of today. Support was quick to respond and assist with integrations.

RTA Direct
United States
About 3 hours using the app
October 20, 2023

Doner P. was very helpful making me understand how to best use YotPo

Brisco Coffee
United Kingdom
About 2 hours using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

October 6, 2021

Eunice was soo helpful! She answered all my questions!! Very knowledgeable and pleasant! :))))))) Shantee

FlyChicFashions
United States
About 2 hours using the app