Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

Edited December 30, 2022

GREAT CUSTOMER SERVICE!! He logged onto my shopify to ensure I entered the codes correctly and perfected my site!! I was sitting at my computer for 2 hours trying to do it myself before reaching out through live chat and BOOM he had it all revised within 15 minutes. HIGHLY recommend.

Nyc Glass
United States
About 2 hours using the app
Yotpo replied January 18, 2023

Thanks for your feedback, we really appreciate it.

April 2, 2022

Doner P was super helpful, helped with set up really helpful good app easy to use etc etc etc etc etc

Bad Society Club
United Kingdom
About 2 hours using the app
November 4, 2022

Nice app for product reviews and boosting loyalty. Support from Ronel is perfect and quick.
I recommend

Smily Teeth
Netherlands
About 2 hours using the app
March 4, 2022

The customer support is fab and the reviews work brilliantly! I Reccomend it for shops as its easy to use.

The Ives
United Kingdom
About 2 hours using the app
September 9, 2021

this app has helped me in retaining clients, get new ones due to reviews dropped. and when i needed assistance, the support team member was prompt and efficient, helped me transfer old reviews to my new site. Eunice was a life saver. definitely reccommend

Cico Collection
United States
About 2 hours using the app
May 7, 2021

Junalou was incredibly patient and helpful with getting my yotpo account set up properly. Junalou helped me import my existing reviews, customize the placement of the widget on my site, and double-check that the look and feel matched what I was going for. I'm excited to collect more reviews!

Corey Egan
United States
About 2 hours using the app
Edited August 27, 2022

Incredibly helpful and amazing service from Kenneth John M and Simoun Francis S as they helped me install widgets onto my theme.

Nurtur Tea
Australia
About 2 hours using the app
November 13, 2023

Daniel P is very good at what he does, thank you for your help

backtovida
United States
About 2 hours using the app
Yotpo replied November 28, 2023

We appreciate your feedback, thank you!

August 16, 2021

I used this app to add reviews to my shopify site. Unfortunately, I was not able to figure out how to customize it myself after the app automatically added the reviews but I reached out via the chat option and Ronel did a perfect job getting it to look exactly how I wanted it to and even guided me and showed me how I can customize some colors...oh and this was done at like 11pm as well!

Mori Soñando
United States
About 2 hours using the app
Edited February 17, 2021

I just add the app to my shop. The installation was easy and I got help from a support agent called Manny who was really helpful.

Umbrella Amarela
Netherlands
About 2 hours using the app