Reviews (7,100)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
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Yotpo is the best review app out there! They have the best feature but also, and this one is important to me, best support service. They always answered my questions quickly. Thanks Yotpo!
I have just signed up to Yotpo and was having some difficulties ading reviews onto my shopify site. Eduardo.R was an amazing help to me on the live chat. He was able to fix all my issues in a timely manner, his customer service was amazing! So happy and i hope to work with Eduardo again! Thankyou!
Great customer service. Djan was very helpful in transitioning my reviews from another platform. No way I could have done this on my own.
Like that customers can review, but the jump in price to having the ability to post comments on social media is way too much
Arven helped to install product ratings as per a specific request I made. An absolutely brilliant support system.
Thank you for sharing your thoughts with us!
Great customer support! and all around great app. I worked with Warley to help me get something resolved on the weekend and was helped out in no time.
Thank you for writing a review — we value your feedback.
I really Thank Ellen a lot for the genuine help!! Yotpo is great app and support. I want to continue this app.
I need a little help setting up my reviews on my new Shopify site. Ronel R. at customer service helped me fast and correctly. Wonderful help.
Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z
Great customer service Joian Z
This is a great app, but terrible customer service. I have contacted the support team and received no help. This is such a shame, considering all the reviews I have read rave about the excellent customer services and subsequently, this was one of the main reasons I had chosen to go with Yotpo.
When reading Yotpo's tutorials they stated that when customers leave a negative review it is because they are disappointed and their expectations were not fulfilled. This is sadly the case. Once again, I would like to reiterate that the review system is still good.