Reviews (7,099)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

July 11, 2017

I am the 1000th person to review this app. It is excellent but it's pricing is outrageous and clearly made for large and established stores. YotPo is for business owners who don't want to or don't know how to do the things that this app does, and it does a good job at doing that for them.

Gamesrcheap
United States
6 days using the app
November 10, 2016

simple to install and use great clear instruction.

Classyclosetshop
South Africa
6 days using the app
November 28, 2022

Doner P is a wizard! Helped me to translate the whole thing to another language in no time! Really good service and I hope the APP is as good as the service. Thanks again! :)

Carnilove
Finland
6 days using the app
March 23, 2013

Just installed and tested it. Works great! Connected it to my FB page and the review posted seamlessly. My store isn't launched yet, but I look forward to users being able to post reviews with this tool!

Strands & Company
United States
6 days using the app
May 14, 2021

We received excellent customer service by Junalou today, they not only helped with our issue and resolved it for us but had excellent recommendations as well!

SwitchCaptain
United States
6 days using the app
September 9, 2020

Helped us on a step by step basis to transition from magneto to shopify! Amazing and fast customer service.

Honeyderm
United States
6 days using the app
March 15, 2020

Excellent app, helpful support, very useful even on the free plan, highly recommended to all starter store owner;)

Fancy But Functional
Hungary
6 days using the app
January 2, 2019

I need a app that does only store reviews. This one seemed a bit pricey to me. https://www.authenticbagsonly.com

Authentic Bags Only
United States
6 months using the app
Yotpo replied June 30, 2020

Thank you so much for taking the time to leave a review. We do offer the ability to control the type of reviews you collect -- you can easily choose to collect only site reviews. Additionally, our pricing model is available on our website and in your Yotpo admin. For our Growth plans (up to 800 orders per month) you can choose from packages ranging from $19 up to $249 a month. For larger businesses, we have custom packages available, and would be more than happy to discuss the right fit for you - we're here to help your business grow! If you would like to get in touch, we would be happy to assist you further.
Thanks again for your feedback.

May 18, 2021

Ed was extremely helpful and nothing was to much for him. I needed a bit of help to sort out having the review widget on my page and he did that for me

heavenofscentz
United Kingdom
6 days using the app
February 11, 2022

Extremely hard to use. I upgraded then down graded to the free plan. So stressed out using. I dont know why it has to be this difficult. and its like you read the instructions but it tell you nothing. Customer service was helpful but the app is too hard to use

Junerosekurls
United States
6 months using the app