Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Love this App. Can't say enough good things about it. Support is outstanding as well. Thanks you, David C.
great app indeed.
the widget we get from Yotpo makes our website more professional and the use Yotpo is quite easy. I just started using Yotpo and was impressed by how much value it could add to our website. I am still working on the social bit of what Yotpo could do. highly recommended app
We've used Yotpo for several years. The product has always been great. Recently had some issues that Orly helped me with. I believe the customer service has improved significantly since the last time we had an issue maybe 2 years ago.
Very helpful. Was able to help me fix my problem and explain what I needed to know. Thanks again, and appreciated.
great app for collecting reviews. the customer support is fantastic helped me with removing extra code. Noren and Rilu where very helpful. i have collected some great reviews with this app
Mary Ann helped with 2 important needs that were stressing me out. So grateful to her for taking the time and walking me through each step! Our shop has been using Yotpo Product Reviews for years and will continue to.
Thank you for sharing your review. We're so happy to hear Mary Ann was able to help you and that things are running smoothly again.
We've been using Yotpo for over 2 years now and couldn't be happier. We have recently updated our theme and needed some custom code injected into our site in order for the reviews to show on the appropriate pages. Nick from Yotpo got it done the same day we asked... talk about customer service! Thanks again guys :)
Hey there, Teatox Australia! Thanks for taking to the time to give us this great feedback, we are so happy to know that we are hitting the mark when it comes to giving our customers the best service we can!
Manny was wonderful at helping me get up and running with the reviews on my website! 5 stars for customer service!
Great app and support. Manny helped me with migrating all my reviews to my new theme and he was great to work with. Thanks!
****Update**** Since we can't review an app more than once I am updating my review to again rave about how helpful the Chat Support is. Lots of places make decent software but the real challenge is what happens when things inevitably don't work quite right. Anytime I've had trouble, chat support has helped me resolve the issue quickly. Most recently, Radly helped me fix a config change that was preventing my review widget from displaying properly. 5/5! I was having difficulty importing our old product reviews. After chatting with Rhenant via live chat for less than 20 minutes I had most of my reviews imported. Rhenant also took the time to show me how to format the rest of my reviews that wouldn't import correctly. Lots of companies provide good review apps but working with a company with good customer service/technical support makes my day so much easier!