Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Shout out to Ruzsel J for helping me through my questions today on Chat support. He was helpful and quick to answer my questions. Thanks!
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I bloody love yotpo. Seriously. Best app on shopify hands down. Definitely recommend. thanks ;)
We have been with Yotpo from day one! We love and appreciate the value their reviews add for our customers. If we ever need assistance, Yotpo is quick to respond and help us out. Big thanks to John G for his awesome help and terrific customer service this week! I recommend this app 1000%!
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Brilliant! Great way to get real reviews on individual products, worked really well!
The ability for my customers to place reviews via email is great. I was able to install the app with little to no hassle. Thanks!
Great app and support! Thanks Donor!
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Continued great support from Yotpo when you need it. This time, thanks to Shirel Garfinkle!! We've used them for 3 or 4 years and are very happy :)
Shout out to Justine Romeo Sy who helped out with an issue today (2 Oct 2018). Another 5 stars if I could give it!
And to Caroline who helped me out this week (w/c 4th May 2020). Another *****
And to 'Warly S.' who helped me out today - helpful, speedy, courteous and sorted the problem! Thanks Warly! (3rd Sept 2023)
Here we are again, 16th Aug 2024, and great service to Vien E. who resolved an issue and communicated brilliantly. Thank you! *****
Thank you also today, 6th Sept 2024, to Doner who helped out perfectly with a product page star rating query!
This is one of the best apps I've ever used. Installation was a breeze, and I saw an immediate increase in activity across my site. It helped bring in new customers and continues to do so. Come check it out in use at moondrop.co.
Thank you Yotpo!!!!
Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!
UPDATED 6 Months Later: If I could give YOTPO MINUS 100 Stars for customer service I would. There is no customer service. In fact, there seems to be a definite pattern here. You open a support request and they then close it so that SHOPIFY thinks it's been resolved when in fact, they have done absolutely nothing. Even if they commit to doing something, they don't follow through. You open another one and the same thing happens. It's absolutely unbelievable.
This App should be immediately removed from SHOPIFY. And, Shopify should care a lot more about this than it appears they do. Store owners should not be subjected to this non-support. It's hard to even call it nonsupport since they actively work against everything you do which has a negative impact on your store and business. This needs to be investigated.
6 Months ago-I have now made 15 support requests with no help from this app. It should not be on Shopify. It needs to be removed. DO NOT use this app as you will have NOTHING but problems with no support whatsoever.