Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 21, 2017

I've been using this app for a few years now. It does a good job collecting reviews. There are quite a few limitations for the paid version that we have. I'm not a fan of the social push it offers. The email templates are pretty clunky.

Fringesports
United States
Over 9 years using the app
November 16, 2014

Does what it says on the tin. Good app and has helped my store nicely, the follow up option is brilliant too. The only issues that I have are the lack of general badges that you can put on the site to show trust and that you can't have all the reviews in one area of the site.

Focus Gymwear
United Kingdom
4 months using the app
April 21, 2023

Rhenant was super quick and helpful and resolved my issue right away. They are clearly very knowledgable about the system and I am excited to use Yotpo for our website.

Pyure Organic
United States
Over 9 years using the app
March 23, 2023

I love this app. I was using it for years. They constantly improve their features.
Technical support is great. I had some issues and Jeorge Kenneth V resolved this issue in 5 min.
Cannot be happier with the app and tech service.

forENVY
United States
Over 9 years using the app
August 2, 2023

Jeorge Kenneth V was very quick and helpful. Had all my questions answered in a matter of minutes and cleared the cache to help speed up the change I needed made.

Moss Danforth
Canada
Over 9 years using the app
September 23, 2022

Thank you so much, Simoun S. for making the Yotpo carousell setup work quickly. It is much appreciated!

playhao - Toy Shop Singapore
Singapore
Over 9 years using the app
September 26, 2023

Fast, helpful support from Doner - much appreciated!

Comedy Card Company
United Kingdom
Over 9 years using the app
March 17, 2015

This app seems to cover everything you could want from a review app. I just wish the monthly fee was cheaper. We do not get the volume of reviews to justify subscribing to it at this time, but even the free version works superb!

Freedman's
Canada
Over 9 years using the app
May 23, 2023

Rhenant is Amazing advisor.
Rhenant solved all my problems and explained them in an easy way.
If there is another problem next time, I want to work with Rhenant. thank you

Soho Style
United States
Over 9 years using the app
Yotpo replied May 24, 2023

Thanks for your feedback about Rhenant, we really appreciate it.

June 20, 2024

I had a few issues when setting it up but customer service was quick to help.

FishOfHex Aquatics
United States
5 months using the app
Yotpo replied July 15, 2024

Thank you for sharing and for the positive review!