Reviews (7,102)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.

November 21, 2021

I had a lot of question about the app and the chat was very efficient. I recommend it highly. Thanks.

Kitty-cat-planet
France
6 days using the app
November 9, 2021

Figuring out how to get an email sent to all customers who purchased product in the last 90 days. Fast and helpful response from Ronel R.

HoogaHooga
United States
6 days using the app
Edited February 1, 2024

Very quick on responding to my questions and problems and helpful

Super good and understood what i wanted , loved the help, if i could connect i would connect with Arven S again

Thank you so much Arven S

Little Scandi baby
United Kingdom
6 days using the app
Yotpo replied January 30, 2024

Thank you for sharing your thoughts with us!

June 19, 2023

Yotpo Support service is surprisingly helpful! Whenever I need support, there's someone who kindly helps through solving my issue. Thanks to all Yotpo members for today's support, especially John B.

Network Hardwares
United States
6 days using the app
December 16, 2022

Not very familiar with the website, needed assistance contacted customer service and right away great customer service from Simoun Francis S!!

Shopatpinkk
United States
6 days using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

November 15, 2021

good service. this app is very excellent and their support is very helpful me. I think this app will be best in shopify apps.

myKmarket
United States
6 days using the app
May 16, 2023

Rhenant was amazing! He was so thorough and detailed, and solved the problem we had been trying to solve for days so very quickly. I wish i could make him my go-to for support on this app.

Porter Gulch Designs
United States
6 days using the app
July 4, 2023

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Pink Laser Clinics
Australia
6 days using the app
January 21, 2017

Where is the switch to classic? I cannot find the widget code anymore.

Jayeoncare
United States
6 months using the app
May 25, 2022

Very easy to use and Kenneth John M was very helpful in installing the java and troubleshooting during the upload process. Great customer service and excited to have it on our site.

VUE by SEK
United States
6 days using the app