Reviews (7,107)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

May 16, 2023

Rhenant was amazing! He was so thorough and detailed, and solved the problem we had been trying to solve for days so very quickly. I wish i could make him my go-to for support on this app.

Porter Gulch Designs
United States
6 days using the app
July 4, 2023

Ruzsel J N was really helpful. Made sure he helped with all the features we were interested in and actioned them for us

Pink Laser Clinics
Australia
6 days using the app
January 21, 2017

Where is the switch to classic? I cannot find the widget code anymore.

Jayeoncare
United States
6 months using the app
May 25, 2022

Very easy to use and Kenneth John M was very helpful in installing the java and troubleshooting during the upload process. Great customer service and excited to have it on our site.

VUE by SEK
United States
6 days using the app
Edited February 19, 2021

I worked with a chat advisor Manny who was super helpful and helped me fix the star ratings and other issues. The app itself is fine, but i think can be improved upon. But thanks Manny, he was able to fix all my issues! The reason I'm giving it 4/5 is because the app itself can be improved upon, but the service is 5/5.

nemoandher
United States
5 months using the app
March 3, 2021

Ridiculously overpriced. $400 / month just to be able to integrate with google shopping (regardless of how many orders). I wish i had known this before getting set up with free version. Don't mind paying but the cost is way too much compared to good alternatives. Now need to switch. Wish i had read the reviews prior.

Amberjack
United States
5 months using the app
Yotpo replied September 30, 2021

Thank you for taking the time to leave your feedback. We absolutely hear and sympathize with your frustration about not being able to have access to some of those features. A ...

February 25, 2016

Good app for reviews. Love receiving notifications that I have a happy customer review! Think I need to upgrade though to get more out of the app

Temples And Markets
Australia
5 months using the app
July 26, 2022

I contacted Chat Support for assistance with installation. I got support above and beyond what I need. Excellent support from agent: Rhenant Thank you!

Shavelhomeproducts
United States
6 days using the app
November 19, 2013

Great product, have had very quick results from customers responding and giving reviews.
Very good app

Belly2Babe
New Zealand
5 months using the app
January 20, 2022

Just what I wanted, shows reviews on every product page, customisable, it’s great! I struggled to install the app but Manny from support was amazing and made all the changes I’d hoped for. Thanks so much!

jujuandroo
United Kingdom
6 days using the app