Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

April 9, 2021

Manny helped me with a few general questions and then noticed that I had installed some things incorrectly. Manny then fixed my installation and made the reviews look awesome!
Thank you so much!!!!

Front Door Flower Club
United States
About 1 hour using the app
October 22, 2022

J'utilise l'application depuis peu de temps ! Le service client est incroyable !! ils m'ont aidé en quelque minutes à tout mettre en place.

Kardone
France
About 1 hour using the app
October 18, 2023

Very happy, quick help - saved me so much time!

Tom Scott Furniture
Australia
About 1 hour using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

May 11, 2022

John was very helpful . Double checked my set up was working properly. ...Excellent customer service.

JAS Boutique
United States
About 1 hour using the app
April 28, 2022

I ran into an issue with uploading a csv file, and Lemuel was super helpful and quick to find a solution. A+ customer service!

Detezi Designs
United States
About 1 hour using the app
February 10, 2022

Yotpo is a great app for collecting and displaying customer reviews, and they have a quick/responsive customer service chat!

Self Funding
United States
About 1 hour using the app
November 25, 2022

The customer service staff Albert V is so nice and patient to solve our issues and perfectly figured them out. Truly recommend this app!

Oloyoyo
Hong Kong SAR
About 1 hour using the app
April 18, 2022

James has been super helpful in getting us set up. Great customer service, very responsive! Thank you!

Ruby Bond
United States
About 1 hour using the app
October 30, 2023

Great app, awesome support from Ruzsel J

Ethical Nutrients
Australia
About 1 hour using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

January 2, 2023

I ran into a few challenges transitioning over from a prior app. Doner P was extremely helpful in making sure my reviews transitioned over.

Women Empowerment T-Shirts & Apparel | CP Designs Unlimited
United States
About 1 hour using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!