Reviews (7,102)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer trust and increasing conversion rates through effective display and collection of reviews. They value the automated review request emails, customization options, and seamless Shopify integration. Features like review widgets, star ratings, and insightful analytics are particularly appreciated. Exceptional customer support, available even during late hours, ensures quick resolution of any issues, enhancing merchant satisfaction.
Refine
-
By rating
Fairly simple to set up and works exactly as advertised.
Comments look sharp and professional and provides an excellent and valuable additional touch point to engage our customers.
Kenn T was a great help with helping us set this app on our website Thank you. Highly Recommend Yotpo reviews
I had to give Ranel access to my Shopify store to install widgets on my page.
Ronel's service was quick and amazing. Thank you!
Far too expensive for a pretty basic app. The app's main draw is its ability to push to Google and other socials.
So far, I have had to engage with support no less than 10 times due to my reviews not exporting to TikTok Shop. On the TikTok side, they simply wont offer support for the issue. The issue has persisted for a month now with no resolution. My reviews have still not pushed to Google or Meta. And Yotpo support just shrugs their shoulders.
I cannot give more than one star because there are many other review apps out there, for a quarter of the price, that do the same thing this app does (I'm not counting the push to 3rd party ecommerce feature because that feature does not work).
We're sorry to hear that you're experiencing issues with our product. Our team has contacted you a few times, but we haven't heard back. We encourage you to reach out to our support team so that we can better understand the issue and find a solution.
The app is great, functionally and aesthetically. I was happy with the customer service Yulia provided through email in helping me with my issues. I took one star off because I was hoping to have it customized a little but it wasn't possible. No big deal really! :)
Amazing app, sad than most of the incredible features are paid though, really does the job.
Easy to install while being robust and flexible. Great to see the reviews start to stream in! The reviews add instant legitimacy and the app saves me the time of having to hunt down customers.
This app is simple and effective. And if you need assistance, the customer support team is professional, attentive, and patient. They are the BEST, especially Mark, and the very first person who helped me, sorry I can't remember the name. Again, thank you very much!!!
GOOD service and help from Sheen helping us transferring the product review when we migrated our selling platform from Bigcommerce to Shopify. Thank you!
Very nice service. I am definitely forwarding this to my friends.