Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

January 2, 2023

I ran into a few challenges transitioning over from a prior app. Doner P was extremely helpful in making sure my reviews transitioned over.

Women Empowerment T-Shirts & Apparel | CP Designs Unlimited
United States
About 1 hour using the app
Yotpo replied January 18, 2023

Thank you for sharing your thoughts with us!

May 10, 2022

Excellent customer service. I've not used the app yet as I'm still in the process of installing it, but I had first class help from their chat assistant. Great start to using a new review app. Thank you!

Save My Knickers
United Kingdom
About 1 hour using the app
June 15, 2023

Thank you John B for assisting! Was really helpful. Looking forward to do more with the Yotpo app!!!

bungu
Japan
About 1 hour using the app
Yotpo replied June 15, 2023

We appreciate your feedback, thank you!

January 10, 2024

I received efficient help on setting up my account. They made it easy and were a pleasure to work with

EVVR Beauty
United States
About 1 hour using the app
Yotpo replied January 19, 2024

We appreciate your feedback, thank you!

July 20, 2023

Best review app & support is pretty good.
Thank you very much for your help with everything.
Highly Recommend.

Xpert Sign Tools
United States
About 1 hour using the app
January 19, 2023

Needed help with widget install and James Edmar C was awesome and got it done quickly! Appreciate the great service.

BreathableBaby
United States
About 1 hour using the app
Yotpo replied January 23, 2023

We appreciate your feedback, thank you!

September 28, 2021

Ronel really knows how to take care of customers. provided great service and fixed my issues in no time.

SmackDG
United States
About 1 hour using the app
November 16, 2022

Rayne provided awesome and quick support.
I could not have asked for a better outcome. We tried another review app (Junip), but they simply were unable to help. Yotpo is where it's at. Thanks Rayne!

ProAstroz
Australia
About 1 hour using the app
January 28, 2021

A great tool and a great experience with there customer service highly recommended they experience for they sell

Moda Seating Corp
United States
About 1 hour using the app
December 30, 2021

I absolutely love this app! The customer service is top notch and all of the features are perfect! Howell Keith was great!

CÚRAM NÁDÚRTHA
United States
About 1 hour using the app