Reviews (7,098)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

July 10, 2022

Great help from Keith who helped me install correctly - cause I was not able to complete it succesfully. Looks good now in my store-

NOMA Nordic
Sweden
44 minutes using the app
February 2, 2023

Joian Z was a great help very easy to work with and understanding, love using yotpo reviews, great!!!

clyde candles trade
United Kingdom
43 minutes using the app
Yotpo replied February 24, 2023

We appreciate your feedback, thank you!

March 31, 2021

The customer service was SO helpful! I haven't had any experience yet with the app, as we just downloaded it today. But the support agent I talked to was so helpful. I definitely am excited to use this program.

Little Luxuries of Mackinac Island
United States
42 minutes using the app
January 8, 2022

Great customer support quickly via chat! Thanks for your help, Rilu Jane. Customization options are limited in the free version.

Eat Undressed
United States
41 minutes using the app
October 5, 2022

Kenneth was extremely helpful and took his time to really guide me through the app! Thank you for the help!

BLMTD
United States
40 minutes using the app
May 9, 2023

Warly was such a great help. got the job done quick with no hassle!! I wish everyone customer service was like Warly, quick, easy and simple!

ADL SHOP LLC
United States
39 minutes using the app
September 13, 2023

Very helpful and great customer service!

Cute Language
United States
38 minutes using the app
August 16, 2023

Great support. Assistant Ronel R was really helpful. I had few question and I got answers for all of them. Thank you

ELEGMO
Czechia
37 minutes using the app
May 24, 2023

Allen M is top, best customer services and not only! Great app, we recommed it!!!!!!!!!!!!!!!!!!!!!!!

WARCRY®
Romania
36 minutes using the app
Yotpo replied May 24, 2023

Thank you for writing a review — we value your feedback.

March 29, 2022

Yotpo are always quick to help out with any issues. Their online chat is fast to respond and they do their best to resolve issues quickly.

soleseason
Australia
35 minutes using the app