Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

October 12, 2022

Helpful support team as i wasnt really clear on how to start using the reviews app in conjunction with the rewards app. Helpful support team.

Rosaseven
Canada
33 minutes using the app
September 14, 2022

The YotPo support goes above and beyond. Ronel R was so easy to deal with and provided a solution to every question we had. Thanks again.

cavele-shop
Australia
31 minutes using the app
December 8, 2022

So I've had Yotpo for Over two years now. I've been using their SMSBump app for text and email marketing. I finally decided to add their customer reviews app. Their directions were so simplified that I was able to add a section and get things setup on my store within 5 minutes. I'm so grateful for this app. Thanks!

Glamorous Boutique USA L.L.C.
United States
31 minutes using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

February 2, 2023

Joian Z helped me figure out how to collect reviews that were unable to send due to us having too many requests and not enough subscription LOL. Our business demand has grown and we needed to collect the reviews that were unsent. Joian really explained clearly so that a person not well versed in these types of apps could collect those missing reviews that are vital to our business. Yotpo has helped make the review collection process easy. Thanks Joian!!

Dinobi Detergent: Powerful Plant-Based Laundry Detergent
United States
30 minutes using the app
Yotpo replied February 24, 2023

Thanks for your feedback, we really appreciate it.

June 17, 2022

Awesome customer service from Albert V. Thank you for making what I thought was difficult, very easy!

timberandcotton
United States
29 minutes using the app
October 12, 2022

very fast Help!! Sehr freundlich und hat mir auch super schnell geholfen. Kann ich nur weiter empfehlen.

Artedinoi
Germany
27 minutes using the app
August 8, 2022

I am loving how Yotpo has evolved to have so many add on components required for my website in one place! Their support is incredible as well. Shout out to Simoun Francis S for helping me with some coding that I was unable to do on my own! Highly recommend.

Willow+Wicker
Canada
26 minutes using the app
October 30, 2023

Great onboarding and easy to use app. Support from Ruzsel J was fast and effective.

Inner Health
Australia
24 minutes using the app
Yotpo replied November 28, 2023

Thank you for sharing your thoughts with us!

October 13, 2023

Very friendly, fast helping people

HuxoHome
United States
24 minutes using the app
Yotpo replied November 28, 2023

Thanks for your feedback, we really appreciate it.

September 17, 2022

Amazing, Lemuel Yotpo was great and really sorted my issue out in minutes! Highly recommend. The star reviews is a great addition to any website

plantandpaws
Ireland
24 minutes using the app