Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

May 6, 2022

Nick S was so helpful assisting with my set up & install of widgets.
Great customer support! Quick and easy.

St Johns Fragrance Co LLC™
United States
21 minutes using the app
December 1, 2021

Yotpo is our go-to review app for all of our ecommerce websites. With the partnership announcement this year makes Yotpo a no brainer.

Intracoastal Angler
United States
20 minutes using the app
July 31, 2023

Rhenant was very professional, quickly identified and solved my issue when setting up my reviews on my website. Thank you! :)

Crissina & Company
United States
18 minutes using the app
April 30, 2023

I used Yotpo for a store I had a few years ago and loved it! It only made sense to use them for another store I started. A lot changes in a few years but I'm happy to see they still have great rates and amazing customer service. Thank you Joian Z for helping me get everything up and running on my new store!

SafeNest Coffee
United States
18 minutes using the app
July 30, 2021

Easy to use and quite functional. The app also supports Mandarin! Also, CS team is really supportive and responsive (Gimbert from CS team helped me lots!)

Nuzi Cup 女子杯
Taiwan
15 minutes using the app
September 29, 2022

Customer Support is fast and easy to communicate with. They helped me out a lot, from installing to how-to-use it.

Modaya
United States
8 minutes using the app
June 17, 2022

Great app! Wish it can be a little more affordable so I can use my reviews and transfer them to Google. Other than that, Ronnel R was very fast and attentive to my needs to install my reviews to my product page. I tried doing it myself but I could't figure it out. He came in and installed it correctly in minutes. Will def be using more of this app for my small business.

Pretty In Nude
United States
4 minutes using the app
July 11, 2023

Thanks to customer service John B, who solved my problem very quickly, the service is very good, and you can use their app. I think you'll like him.

Daily Thread
United States
2 minutes using the app
November 13, 2013

Love it. Great app, easy to use.

Amanda May Lingerie
Canada
September 9, 2013

We LOVE Yotpo. This app is a Godsend for Shopifers. Great customer service and smart updates keeps Yotpo ahead of its competition. And did we mention - it's free!

THEBROWNPAPERBAG.NET
Denmark