Reviews (7,097)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.

June 2, 2013

Installation is so easy :)
One of the features that is not supported in basic Shopify theme, so everyone should get this since reviews are needed in every store.

knaus
Serbia
August 27, 2014

This is hands down the best free app on Shopify. The hardest thing while selling online is building trust. This does exactly that, and it really helps to boost sales and trust over time. Thanks Yotpo!

Boost My Fuel
United States
November 4, 2012

Very happy with the product and their support was fast and friendly.

MMA Soap Australia
November 9, 2012

Great app very happy with it, Had issues with code at first but i got in touch with support and they phoned me and we sorted the problem out. Great App Great Service.

Aerial Filming
November 21, 2012

Very useful app that boost the social engagement of my store. Easy to install and awesome customer support.Thanks Yotpo !

Join Our Fab Community & Get Up To FREE $1000 - Moooh.net
November 20, 2012

The best plugin I've installed so far! I love Yotpo because it helps me generate more reviews. Also, the reviews I now have are socially validated, so potential customers trust them more. Great idea!

Bow and Arrow Clothing
November 29, 2012

It took Dov Kaufmann to save the day! Although my initial experience with another customer rep was not satisfying, Dov has been amazing in helping us get up and running in lighting speed. The new platform/app does not require anyone to sign in/up in order to write a review. I think its great. More user friendly. I wish there was a way to notify us when a review has been written instead of logging into Yopto in order to review or publish.

YUBIYOU
November 23, 2012

Customer service was great for us. They got us up & running in no time. I don't like the fact that you can't actually see the customer reviews on our website unless if they sign up with Yotpo via social media. But it is a free app, so I guess that's the catch. Otherwise everything else works well.

The Austintic Boutique
November 30, 2012

Very Happy with the App. Easy to install and great customer service. Thanks Yotpo!

Niteo Collection
December 4, 2012

What a great! I like YOTPO and YOTPO team. After recent update, folks who don't have ID of social media can write their reviews. And they always reply within 12 hours.

KollectionK