Reviews (7,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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I've used Yotpo for a few years now. The app is simple, works well and has excellent functionality. On top of this, their support is brilliant. Having launched anew theme recently, Yotpo, in particular Danreb, was fast and efficient in re-installing the app and making sure everything work. Very much a recommend from me.
Hey Nordic Life! We love hearing from long time users, and really appreciate your awesome feedback. So glad to hear we are meeting the mark when it comes to great service. Thanks for taking the time to leave a review!
Great service!
Thank you for sharing your thoughts with us!
really improves conversion of sales, easy to use.
I used this app for 10 years have thousands of reviews but now that I could not afford their premium level they have locked me out of my account and REMOVED over 10,000 plus reviews of all my products over the years just because I wanted to switch back to the free service instead of paying during COVID, so BUYERS BE WARE they are vicious with their tactics
Ruzsel J was very helpful in helping me put my reviews on website. Thank you for your help.
Thanks for your feedback, we really appreciate it.
Doner was able to resolve our request quickly + easily! Much appreciated!
Thank you for the feedback! We appreciate your support and are always here to help!
I had a problem with the color of the review text blending into my background, and contacted Yotpo Support for help. Allen M took the time and really tried hard to help me fix it. We ran into some issues and had back and forth, but he kept troubleshooting and got it done in the end!! I'm a happy girl and THANK YOU YOTPO AND ALLEN FOR BEING SO AWESOME!!!
Really excellent app. Far more versatile than the standard review apps. We're only using the basic plan currently, but I see us upgrading in the future to take advantage of all the great features YotPo has to offer!
This is such a great app to generate and request reviews, especially along with the rich snippets option to rank on search results. A Big shout out to the support team as well (especially Lemuel) for timely resolution to queries and helping us get additional credits to meet our review milestone!
I am so pleased with this app! It works like a dream for us!
Pros:
Excellent instructions for installation (which for me was needed as I don't do html!)
Smooth and slick looking on your site - customisable
FANTASTIC support - thanks Dave xx
Allows both store reviews and product reviews
It pushes feedback to social media
It's FREE!
Cons:
I can't opt for the default email which captures feedback to leave store testimonial instead - as a small seller of pre-loved Pandora charms our products will change so frequently
I can't respond to feedback with our thoughts etc
When using the moderation it isn't always clear from the screen that your actions have updated but this might be my browser
Overall BLOOMING FANTASTIC - see the beginnings of our reviews on www.charm-addict.com