Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited January 21, 2018

We've been using Yotpo since we started our store & have quite a few reviews now. We can say all we want about our products but reviews from genuine customers are extra reassuring. We have also made sales from the after sale emails. Thanks guys!

Celebration Cakes
New Zealand
Over 6 years using the app
Edited September 16, 2021

The app itself is a great product. The support is even better. thanks for all the fast and easy support! The chat support was able to quickly solve all my issues with integration.

Atheria
United States
Over 6 years using the app
September 23, 2015

Great review app that gives enough features even on the free subscription.

Theplayground
Australia
Over 6 years using the app
May 22, 2023

Great app. It really helps me moderate reviews and also addresses customer concerns when they arise.

ROBD Elite Studios
United States
Over 6 years using the app
Edited November 7, 2024

Very easy to use and connect to store. They have great support if you ever need help, and have fixed all my issues very fast. Reymon Alvero was very helpful, easy to communicate the changes I needed done with how the app looked on our store, and made changes very fast. Would highly recommend!

Xahara Activewear
Australia
Over 6 years using the app
Edited December 7, 2021

Nick helped us a lot today about the review widget. We have used the Yotpo for long time and still happy to work with them. Good service!

DecksGo
Canada
Over 6 years using the app
Edited May 11, 2024

Nice app and easy to use. Even the free version is pretty useful. They've been very responsive the couple times I've needed help.

Shirlee Grund Jewelry
United States
Over 6 years using the app
Yotpo replied September 18, 2019

Thanks for taking the time to leave your feedback, Shirlee Grund Jewelry!

June 27, 2023

quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.

CoziGo
Australia
Over 6 years using the app
Edited December 9, 2021

Yotpo customer service is great and Ronel provided assistance in displaying the curated reviews on our website. Recommend this service EDIT: Contactede YotPo again for some inquiries we have and James was more than happy to assist us. Even provided detailed pointers to solve our issues. 100% recommend!

MaximalPower
United States
Over 6 years using the app
Edited May 12, 2020

Customer service is really good, I was totally confused about my reviews widget and Bernard installed it for me. Really appreciate it!

Tonik
United States
Over 6 years using the app