Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.
Thank you for taking the time to leave a review. We're happy to know that you're up and running smoothly.
This app is super helpful and useful in collecting reviews. The support team is very reactive and fast. A Special thank you for John Kenneth for assisting me and answering all of my questions. Totally satisfied of this tool !
Warly was super helpful in assisting us with setting up the star ratings and reviews widget for our website. Very patient and knowledgeable. Would highly recommend!
This is our go to review collection app for multiple stores. With automated review requests, a robust free plan, analytics and a fantastic support team there is so much to love about this app. It's easy to set up on your own, but if you can't manage their support staff is always there to help. I've talked with Nick on multiple occasions, and he is always quick to respond and a great problem solver -- a real rarity with Shopify app support!
Not working yet for us. Trying to fix it
Been with Yotpo for years and they've been incredible. Recently I needed extra support and Kenneth was professional & very helpful!
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As soon as I installed Yotpo, reviews started pouring in! Within a few days, I upgraded so that I could install the slider. The team very quickly responded to help me install it and customize the coding for an optimal display.
Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.
Good addition to my store. The customer service are easy to reach at anytime, and they are super helpful.
The first review app I have used with Shopify that was actually user-friendly and didn't slow our site down! Within 2 days reviews have been collected from customers and displayed on our site. The support from Yotpo is excellent as well, getting the answers I needed quickly through the online chat. Junalou was so helpful with the reviews tab and SEO page setup!