Reviews (7,049)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

May 11, 2012

This app is great. I had difficulty installing it, but the guys at Yotpo walked me through it and now I have reviews on my site. Highly recommend getting this, they will help you out if you need.

Blue Bear Cycles
June 4, 2012

Gotta say, this app is great.
I saw it and was like huh? So I left it, eventually they emailed me, and told me did I need any help. They installed it for me when I asked them, furthermore, I asked them to change the colours so it blended with my website and they're doing that as we speak. Amazing customer service, Shopify and Yotpo have set the benchmark for customer support in my eyes.
I hope the developers of Yotpo develop more apps for Shopify.
Much love,
Arman 'Marni' Hussain
http://www.SwagIsBack.com

Swag Is Back
June 7, 2012

The widget works great and helps let my customers know how the products look. The customer service is top notch! I had problems installing the widget and they logged into my account and had everything up and running in less than 24 hours. Very Happy!

Chippendales
May 29, 2012

So far this app has been wonderful. Very easy to install and when I did have a question, the staff was quick to answer. Keep up the great work!

Wipemart
July 18, 2012

Love the app and their support is incredible!

Dirty Knees Soap Co., LLC
July 18, 2012

The very best reviews app I have found for Shopify. Fully customisable to fit your theme. Customer service is best I have ever experienced, they have even let me translate whole widget to local language. Also, for small shop as mine, price as "free" is a huge plus.
I see it much more used and accepted when feature of pulling up reviews from another sites really appears as working.

David,
www.e-radionica.com

e-radionica.com
June 19, 2012

You can not go wrong with this App. Customer service is very attentive to any issue you are experiencing. However, They do not display aggregated reviews from around the web yet. This feature is suppose to be coming soon.

Installing is pretty easy, just paste some code into theme editor. Their guide now tells you where exactly it should be paste.

Galaxy Tire Acc. - Tire Shop Supply
August 21, 2012

great free app! very friendly & quick support- installed the widget for me- many thanks!!

Princess Sparkle
August 28, 2012

the support in integration on the shopify by your team was amazing! fast and easy, very nice... thanks a lot for this app!!! you rock!!

KUBO DenBento
September 2, 2012

Yotpo customer service is the best around. I have never felt so welcomed from an online site before. Keep up the good work guys.

www.calnanbrothers.co.uk

Calnan Brothers