Reviews (7,108)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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8/10/2015 update
Yotpo added Taiwanese language support! I reinstall Yotpo into our Shopify store.
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Yotpo keep sending review request emails to my customers even though I have removed Yotpo from my Shopify Store a week ago.
Please stop sending review emails to my customers.
Thanks!
very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews
Manny helped me twice in the same day and he was so helpful. Really knowledgable about the site. He really took his time with assisting me. Solved all of my needs.
Good reviews app and did a great job helping me get it set up in my store. Very highly recommend if you are looking for a reviews solution!
I was very impressed with the customer support. Junalou was extremely knowledgeable and She helped me tremendously with the initial set up. I was concerned about adding Yotpo bc I am not the best with backend set up...but her support handled all my issues and now I have an easy review system attached to my small business website. So far so good!
We can't get any support. Been with them for years and they won't resolve the issues we are having. We are going to have to switch away from these guys.
They deserve -10000 stars!!! Their own customer service people don't know what they are doing!!! Klaviyo integration only on annual plan. Who are your scamming???? Scammers!!!! I can't believe shopify allows these scammers to do whatever they want!!!!
The support team is always ready to help you out, great customer service! Had a slight issue with adding the widgets because I was using an app for customizing my product page and they found a way around it.
Yotpo has a very good app support! Ronel R was very helpful when I encountered issue exporting reviews.
Ran in to some difficulty due to my own error at installation but was fixed very quickly and efficiently. Highly recommend.