Reviews (7,159)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

Edited February 9, 2021

Anne was so helpful! I can't tell you how easy it is to talk to customer service to solve issues or just get information.

Haperson Hill
United States
4 days using the app
Yotpo replied February 10, 2021

Thank you so much for leaving a review!

December 8, 2022

As a new business owner, one of the most important things about running a business is having great customer service, I value that a lot. Yotpo customer service is tops.

OUTFITLIFT
United States
4 days using the app
Yotpo replied January 23, 2023

Thanks for your feedback, we really appreciate it.

September 28, 2020

This app has been great. I wanted to make a small modification to it for when our product reviews were sent, which at first seemed too difficult. But Jo persisted in trying to understand what it was I was after and was able to help me in the end. Really grateful thankyou Yotpo.

verde
Australia
4 months using the app
Yotpo replied September 30, 2020

Thank you for taking the time to leave a review. We're happy to know that you're up and running smoothly.

March 21, 2022

This app is super helpful and useful in collecting reviews. The support team is very reactive and fast. A Special thank you for John Kenneth for assisting me and answering all of my questions. Totally satisfied of this tool !

Natucain
France
4 days using the app
June 12, 2023

Warly was super helpful in assisting us with setting up the star ratings and reviews widget for our website. Very patient and knowledgeable. Would highly recommend!

JUNELILYBEAUTY
United States
4 days using the app
March 4, 2022

I recently switched from judge.me to yotpo and couldnt be happier. Loving the app and the customer service is amazing and super helpful.

BARE RAGS
United States
4 days using the app
Edited November 15, 2015

Not working yet for us. Trying to fix it

Kenwroy
United States
4 months using the app
January 24, 2022

This is our go to review collection app for multiple stores. With automated review requests, a robust free plan, analytics and a fantastic support team there is so much to love about this app. It's easy to set up on your own, but if you can't manage their support staff is always there to help. I've talked with Nick on multiple occasions, and he is always quick to respond and a great problem solver -- a real rarity with Shopify app support!

Farmview Market
United States
4 days using the app
December 22, 2022

Been with Yotpo for years and they've been incredible. Recently I needed extra support and Kenneth was professional & very helpful!

Prop Movie Money
United States
4 days using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.

June 19, 2020

As soon as I installed Yotpo, reviews started pouring in! Within a few days, I upgraded so that I could install the slider. The team very quickly responded to help me install it and customize the coding for an optimal display.

Creative Kind Shop
United States
4 days using the app