Reviews (7,049)

Overall rating
4.8
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to increase both the quantity and quality of customer reviews through automated requests and customizable widgets that match brand aesthetics. It integrates seamlessly with Shopify, enhancing review management and response capabilities. The analytics feature helps businesses gauge customer sentiment and refine their offerings. Support staff, including Doner P, Ruzsel J, and John G, are often commended for their quick and effective problem-solving, particularly with integration issues. The app is noted for boosting conversion rates and building customer trust by effectively displaying and managing reviews.

October 30, 2023

PureCottonLife
Hong Kong SAR
7 months using the app
September 25, 2023

Allday Company Chile
Chile
6 months using the app
Edited October 10, 2023

Petz Park
Australia
3 months using the app
Yotpo replied June 30, 2023

Thank you for taking the time to leave a review — we sincerely apologize for the inconveniences. Our records show that our team has been in contact with you. We've resolved some of the issues you're experiencing and we're actively working to resolve some of the remaining issues. If there's anything else we can do to assist you, please don't hesitate to reach out.

October 25, 2023

ves.sg
Singapore
3 months using the app
October 19, 2023

Play Hydrated
United States
2 months using the app
April 1, 2024

Flash Fish
Hong Kong SAR
About 17 hours using the app
March 27, 2024

South Boutique
United States
About 1 hour using the app
January 10, 2024

SpaVed
United Kingdom
About 1 hour using the app