Reviews (7,114)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.
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James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!
Yotpo is by far the best review system i've ever used. This is my 3rd online store and it is definitely the goto review app for me and i recommend it to anyone serious about their online business.
Quick response! Very helpful information from James. Will try other service from this company. Thank you!
The app is ok and ties into Shopify well enough. Yotpo as a service is a good product, its just that Yotpo as a company is awful awful awful. Everything is an upsell, because they practically lie by obstuficating what is available and what is not available. Check out their pricing - most things are in the "premium plan". Well, we have a premium plan, but nothing is every available. I have to ...
Hi,
Thank you for taking the time to leave a review. We're so sorry to hear about your experience and we understand your frustration.
Please know that our team is aware and ...
User friendly installation and great communication when I needed some extra help! Highly recommend.
Lior was wonderful in helping me install the code for my website. It was very easy. Thank you! We have also already gotten several reviews from customers! we love having the feedback :)
Thank you for this useful app! it makes it so easy to display reviews: just one thing, could be nice if dimensions would be adjustable on my website
Really recommend this app, easy to set-up, everytime i need any help the staff is always very helpful, specially Mau, who has helped me a lot.
I tried many apps before, and i couldnt get what i wanted until now!
Heya Looney Spoons! So glad to hear you are happy with Yotpo. We really appreciate the great feedback!
Eduardo did an excellent job in helping me import reviews from another app! Very easy to follow and communicate! Also just got help from Nick S! Some script was not on my theme that i needed and he easily added it for me! Very quick and easy!
UPDATE 1-8-17
Since my initial review was posted, I feel like Yotpo's team stepped it up and came through for me. I was almost immediately contacted, received numerous apologies, and within a couple of days my issues were resolved. In light of this, I changed my star rating because we all make mistakes and I'm willing to give someone the benefit of the doubt, and concede to the fact that mine may ...