Reviews (7,160)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

June 19, 2020

As soon as I installed Yotpo, reviews started pouring in! Within a few days, I upgraded so that I could install the slider. The team very quickly responded to help me install it and customize the coding for an optimal display.

Creative Kind Shop
United States
4 days using the app
September 9, 2020

Great customer experience and I truly love this app! Thank you so much for all the help. I recommend Yotpo 100%.

Hellena
United Kingdom
4 days using the app
May 26, 2023

Good addition to my store. The customer service are easy to reach at anytime, and they are super helpful.

Kev's Cookies
United States
4 days using the app
April 13, 2021

The first review app I have used with Shopify that was actually user-friendly and didn't slow our site down! Within 2 days reviews have been collected from customers and displayed on our site. The support from Yotpo is excellent as well, getting the answers I needed quickly through the online chat. Junalou was so helpful with the reviews tab and SEO page setup!

Coast to Coast Sustainable Solutions
United States
4 days using the app
Edited August 10, 2015

8/10/2015 update

Yotpo added Taiwanese language support! I reinstall Yotpo into our Shopify store.

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Yotpo keep sending review request emails to my customers even though I have removed Yotpo from my Shopify Store a week ago.

Please stop sending review emails to my customers.

Thanks!

Xn Gmq824a0kbp8gyuhw1hkv6ahv5ampc
Taiwan
4 months using the app
July 2, 2023

very easy to use, any time when I have some problems with the app, the app service is always helpful, thank you very much to Ruzsel John N, he helps a lot with importing reviews

Simple&Opulence
United States
4 days using the app
February 19, 2021

Manny helped me twice in the same day and he was so helpful. Really knowledgable about the site. He really took his time with assisting me. Solved all of my needs.

Masika Radiance
United States
4 days using the app
March 7, 2020

Good reviews app and did a great job helping me get it set up in my store. Very highly recommend if you are looking for a reviews solution!

Northern Boughs
United States
4 days using the app
May 18, 2021

I was very impressed with the customer support. Junalou was extremely knowledgeable and She helped me tremendously with the initial set up. I was concerned about adding Yotpo bc I am not the best with backend set up...but her support handled all my issues and now I have an easy review system attached to my small business website. So far so good!

Glam Kitti
United States
4 days using the app
Edited April 22, 2018

We can't get any support. Been with them for years and they won't resolve the issues we are having. We are going to have to switch away from these guys.

Sunplay Store
United States
4 months using the app