Reviews (7,160)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.

February 19, 2021

They deserve -10000 stars!!! Their own customer service people don't know what they are doing!!! Klaviyo integration only on annual plan. Who are your scamming???? Scammers!!!! I can't believe shopify allows these scammers to do whatever they want!!!!

Youth Principles
United States
4 months using the app
May 12, 2021

The support team is always ready to help you out, great customer service! Had a slight issue with adding the widgets because I was using an app for customizing my product page and they found a way around it.

MicroDerm
United States
4 days using the app
May 11, 2023

Yotpo has a very good app support! Ronel R was very helpful when I encountered issue exporting reviews.

WhatIF TW
Singapore
4 days using the app
Edited June 16, 2020

Ran in to some difficulty due to my own error at installation but was fixed very quickly and efficiently. Highly recommend.

Stories Parfums
United Kingdom
4 days using the app
December 20, 2022

Rhenant is so nice, helping us solve the problem quickly, thank you so much! Great service, thank you again.

Cyan Oasis
United States
4 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

October 27, 2021

Great customer support, they created a reviews page for me within the twinkle of an eye. I recommend this app to anyone.

MLH Online
United Kingdom
4 days using the app
December 8, 2022

Great customer service, Doner P. quickly helped me through all of my questions about integrating on my website, highly recommend.

Huck and Harlowe
United States
4 days using the app
Yotpo replied January 23, 2023

Thank you for sharing your thoughts with us!

September 18, 2022

Warly S assisted me installing the widget on our site and was super helpful! Highly recommend using Yotpo

brothers beard
South Africa
4 days using the app
February 25, 2021

Yotpo is easy and great to work with. Everything you need out of the box to help you start collecting reviews quickly. Best of all, the email template is simple and beautiful, and the ease for reviewers to leave a review is just simple. Working with their customer service support is awesome. Whether it is asking a question about their product or importing your reviews when you're switching ecomm platform, they will go beyond to help you out. Recently a client of ours migrated from BigCommerce to Shopify and our reviews was mappped incorrectly during the migration. Working with Eleen from Yotpo, she was able to help us update the mapping of our reviews.

NEVERQUIT Socks
Canada
4 days using the app
July 11, 2022

The support service is excellent! Howell helped me to insert the custom code for showing up the number of reviews and it worked like a charm! Grateful for the super quick and friendly service!

Authentic Ego
Canada
4 days using the app