Reviews (7,114)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer engagement and trust by effectively collecting and displaying reviews. They value the automated review request emails, customizable widgets, and seamless Shopify integration, which enhance conversion rates. The user-friendly interface and customization options align well with brand aesthetics. Customer support is also praised for its responsiveness and helpfulness, particularly through live chat.

February 6, 2024

I am not a tech-savvy person and working with code is very intimidating. Jeorge was extremely helpful, professional, and a joy to work with. He made it extremely easy to install the app and all it's features onto my website.

MCREY MOTOCROSS CO.
United States
About 4 hours using the app
Yotpo replied March 7, 2024

Thanks for your feedback, we really appreciate it.

April 25, 2013

Awesome App!! Quick & easy installation and great support!

Kutsie Baby
United States
About 4 hours using the app
November 14, 2022

Great app and Simoun was an amazing help in setting it up, it works as intended and the pricing is very good!

cuboid-marketing
France
About 4 hours using the app
July 25, 2022

We installed the app just for a quick test. We didn't even go past the page where you need to create an account or have finished setting up the app. But it sent automatically 200+ review request emails to our customers without us even knowing it.

molamodel-us
Brazil
4 days using the app
Yotpo replied August 14, 2022

Firstly, thank you so much for taking the time to leave your feedback. Please know that we completely understand your frustration and we apologize for any inconvenience. As ...

October 20, 2017

awesome app that does what it needs to do!

Daweekendwarrior
United States
About 3 hours using the app
April 30, 2020

I had some issues installing the app on my site. I emailed for support and everything was up and working within an hour! love this!

YuriBib
United States
About 3 hours using the app
November 20, 2021

Very pleased with the services! Orly has offered a great help and fixed all the problems. Highly recommended!

Zenalitic
United Kingdom
About 3 hours using the app
January 27, 2021

Amazing help, really improved the look and feel of my store. 5 Stars!! Manny was a great help and assisted with all my questions and doubts.

Spadgets
Spain
About 3 hours using the app
September 18, 2021

Manny helped me a lot! Best customer service I have ever had! 1 hour of patience, tips and quick answers. Good job!

Ollin Professional Lietuva
Lithuania
About 3 hours using the app
September 8, 2023

Junk software, and contacting customer support is not helpful at all, data syncing is a waste of time!!! Do not use!! !!

Acko
United States
4 days using the app
Yotpo replied September 18, 2023

We're sorry to hear that you've experienced issues while syncing your data. Our team has been in contact with you and we've resolved the issue. We've tried following with you ...