Reviews (7,097)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and trust through its effective review management system, which enhances conversion rates. It features a user-friendly interface, extensive customization, and seamless Shopify integration. Additional benefits include social sharing and valuable analytics. The app is noted for its reliable performance and time-saving automated functionalities. Customer support is also praised for its responsiveness and effectiveness in resolving issues quickly.
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Nice app and easy to use. Even the free version is pretty useful. They've been very responsive the couple times I've needed help.
Thanks for taking the time to leave your feedback, Shirlee Grund Jewelry!
This 5 star review is for the technical service help I got from Ed, who went about 5 or 6 rounds with me in trying to get our Dmarc authenticated with Sendgrid and Yotpo sending emails on behalf of us to our customers. He was really willing to go the extra mile and get this figured out with me. Thanks a lot Ed. Great job!
quick reponse to my question - it was dealt with quickly. Thank you for your help. John B was the person who helped.
I used the chat and spoke with Warly. I needed help or first information about how to add my existing reviews to an new theme that I plan to launch soon. He was very knowledgeable, super friendly, fast in responding and super helpful explaining everything to me. He even offered me to help add the review widget before the launch. The support from YotPo is outstanding.
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Yotpo customer service is great and Ronel provided assistance in displaying the curated reviews on our website. Recommend this service EDIT: Contactede YotPo again for some inquiries we have and James was more than happy to assist us. Even provided detailed pointers to solve our issues. 100% recommend!
It is a great app, We had a theme change and Orly from customer services immediately sorted everything out for us. Thanks Orly, Thanks Yotpo
Customer service is really good, I was totally confused about my reviews widget and Bernard installed it for me. Really appreciate it!
Requested customer service through the app Chat. Manny T has very helpful, my issue was sorted out within minutes.
These guys are awesome! Did a bunch of work that they didn't have to do and didn't even ask questions, just did it!
I would totally recommend this app! Use it@
Hi there! Thank you so much for writing a review. Our customer support team is always there and happy to help! Glad to hear we're hitting the mark and you're enjoying Yotpo!
This is a great app - easy to manage comments and makes a huge different to site. Great customer service, we recently had a problem when we changed templates and Jo fixed everything for me straight away. Thoroughly recommend this App. www.crayonrocks.com.au
Thank you so much for taking the time to leave a review, we're so happy to hear you're enjoying Yotpo!