Reviews (7,150)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

Edited February 16, 2021

I love this app. It helps potential customers see what previous customers have purchased and their review thereof. It's very user friendly and whenever I have a question or need support, the Yotpo team is always super friendly, come up with a solution very quickly, and take care of business. Shout-out to Diane who helped me big time recently, but the whole team in my experience has been awesome! :)

EODStuff by BombBullie
United States
Almost 7 years using the app
July 5, 2021

Good service support,IT is fast to solve my problem,thank you!onced i meet some bug and some adjustment,they help me a lot!

ICAN Cycling
China
Almost 7 years using the app
September 22, 2022

I used this app to transfer from another Review app, the staff were very helpful specifically Joseph really helped me out and guided me through the steps i needed. highly recommend

Mala Collective
Canada
Over 6 years using the app
May 23, 2022

Great tech support! They are super helpful for setting up the store and answering any questions even for a free account.

Ellovi
United States
Over 6 years using the app
Edited January 21, 2018

We've been using Yotpo since we started our store & have quite a few reviews now. We can say all we want about our products but reviews from genuine customers are extra reassuring. We have also made sales from the after sale emails. Thanks guys!

Celebration Cakes
New Zealand
Over 6 years using the app
Edited September 16, 2021

The app itself is a great product. The support is even better. thanks for all the fast and easy support! The chat support was able to quickly solve all my issues with integration.

Atheria
United States
Over 6 years using the app
September 23, 2015

Great review app that gives enough features even on the free subscription.

Theplayground
Australia
Over 6 years using the app
May 22, 2023

Great app. It really helps me moderate reviews and also addresses customer concerns when they arise.

ROBD Elite Studios
United States
Over 6 years using the app
Edited November 7, 2024

Very easy to use and connect to store. They have great support if you ever need help, and have fixed all my issues very fast. Reymon Alvero was very helpful, easy to communicate the changes I needed done with how the app looked on our store, and made changes very fast. Would highly recommend!

Xahara Activewear
Australia
Over 6 years using the app
Edited December 7, 2021

Nick helped us a lot today about the review widget. We have used the Yotpo for long time and still happy to work with them. Good service!

DecksGo
Canada
Over 6 years using the app