Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

August 9, 2022

Used this app forever. Today I needed assistance adding a carousel and Doner had it done in minutes. Great service! Thank you guys!

Market Street Boutique
United States
About 9 years using the app
February 16, 2021

Installed the app. Manny provided support with the widget installation across our store. Really happy with the end result and his support plus attention to detail was top-notch. Recommended. 5/5

La Fiorentina
United States
About 9 years using the app
September 16, 2022

GREAT COMMUNICATION WE HOPE CAN STICK TOGTHER Im not very technical and they help me to do want I looking for so far Thank you

Renew Hair Professional
United Kingdom
Almost 9 years using the app
Edited February 2, 2024

Wonderful service from Donna P. Helped us solve an issue promptly! Thank you.

annafalcke.com
United Kingdom
Almost 9 years using the app
October 4, 2022

Great app. Never had a problem. Doner P with support quickly installed the app on a new theme recently, working great. Highly recommend Yotpo!

Abbey Roast
United States
Almost 9 years using the app
Edited January 4, 2024

We use the free version and we don't think it's limited. It fits it's purpose and is perfect for what we need.

Rhenant provided great support.

Tail Wag
Portugal
Almost 9 years using the app
March 6, 2024

Jeorge Kenneth V was an AMAZING help to us on Yotpo chat! It was almost as good as speaking by phone and yet extremely efficient. he was so helpful and resoved many issues for us. Thank you Jeorge!

Lily Trotters
United States
Over 7 years using the app
Yotpo replied May 24, 2024

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

August 7, 2017

Very happy with Yotpo's services and ease-of-integration!

Profoodhk
Hong Kong SAR
Almost 9 years using the app
August 5, 2020

Great app, easy to use, and the support team was helpful. Was able to help import over 800 reviews from one page to another in 5 minutes. Thank you.

Savor Life Planner
United States
Almost 9 years using the app
July 29, 2020

We recently integrated our Yotpo reviews with our website and we are very happy with the resulting page design and functionality. We had excellent customer service (thanks, Anne!) and help with the installation. We would highly recommend Yotpo and their talented team.

Ridge Merino
United States
Almost 9 years using the app