Reviews (7,157)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

November 17, 2021

Requested customer service through the app Chat. Manny T has very helpful, my issue was sorted out within minutes.

the source
Australia
Over 6 years using the app
October 16, 2023

I used the chat and spoke with Warly. I needed help or first information about how to add my existing reviews to an new theme that I plan to launch soon. He was very knowledgeable, super friendly, fast in responding and super helpful explaining everything to me. He even offered me to help add the review widget before the launch. The support from YotPo is outstanding.

Hi-Desert Silba Soap
United States
Over 6 years using the app
Yotpo replied November 28, 2023

Thank you for writing a review — we value your feedback.

Edited September 25, 2019

These guys are awesome! Did a bunch of work that they didn't have to do and didn't even ask questions, just did it!

I would totally recommend this app! Use it@

Stay Up Movement
United States
Over 6 years using the app
Yotpo replied October 6, 2019

Hi there! Thank you so much for writing a review. Our customer support team is always there and happy to help! Glad to hear we're hitting the mark and you're enjoying Yotpo!

November 13, 2019

This is a great app - easy to manage comments and makes a huge different to site. Great customer service, we recently had a problem when we changed templates and Jo fixed everything for me straight away. Thoroughly recommend this App. www.crayonrocks.com.au

Crayon Rocks Australia
Australia
Over 6 years using the app
Yotpo replied November 18, 2019

Thank you so much for taking the time to leave a review, we're so happy to hear you're enjoying Yotpo!

August 14, 2014

I am so happy to use this app for my shop. SO easy to setup and very helpful. I received tens of reviews for my sales already from the mail after purchase email.
I will use it again for my new shop which will be online soon in Sep.

Fanduoduo Jewelry
United States
Over 6 years using the app
June 24, 2021

Anne was great, incredibly helpful and quick. Really appreciate the help! I definitely recommend Yotpo as an app for any store.

HAVEN Lock
United States
Over 6 years using the app
October 30, 2018

Fantastic customer support, Justine was very quick to fix my issue after I changed themes and the app didn't come across with the new theme, the app is very easy to set up, customise and use too!

Tsuno
Australia
Over 6 years using the app
January 10, 2018

Yotpo has been an incredible review generation and management tool for our company. We've acquired reviews faster than we ever have before and are able to showcase these reviews across social networking sites and integrate them into our digital marketing strategies. Our Client Success Manager is also so helpful, collaborative and insightful. We love working with Yotpo and will continue to do so! I highly suggest using Yotpo.

Fresh Roasted Coffee
United States
Over 6 years using the app
Edited August 13, 2022

Representative Eunice P helped solve my issue, was very kind and patient with me and made this such a pleasant experience. Thank you so much

Vanessa Nailz
United States
Over 6 years using the app
December 10, 2022

Kenneth John provided great service, and did it quickly! This app is great, and a lot of our customers look at all the reviews.

flywheelnw.com
United States
Over 6 years using the app
Yotpo replied January 23, 2023

Thank you for writing a review — we value your feedback.