Reviews (7,159)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
Thank you for this useful app! it makes it so easy to display reviews: just one thing, could be nice if dimensions would be adjustable on my website
I was helped by Mary Ann, very friendly and well helped. Definitely recommended this app! Great app and clear how everything works.
Thank you for leaving a review, we really appreciate it!
I was setting YOTPO's star system in my account and was instructed to paste the necessary code into the "product.liquid" page but the instructions didn't say where on that page to paste the code. After a 24 minute wait on YOTPO's live chat, Mary Ann came on the line and took care of it quickly and professionally.
Thank you for leaving a review. We're glad Mary Ann was able to assist you and get you up and running smoothly.
Absolutely superb customer service. I reached out to Yotpo needing some help with integration. Literally, within less than 10 minutes, Ronel R had our widget and star ratings displayed perfectly on our live site. If you need help, just use the "chat" feature on the bottom-right and hope that you get Ronel R to help you!
I installed this app on my www.inlinefabrication.com website. At first I didn't like it because it took up too much room at the bottom of the page, and I was going to remove it. But we were able to re-size it a bit and change the color to blend in and smooth the page flow. Nowadays, I enjoy the app and value the feedback and thoughts it collects from customers. Good App.
I think this is a great app and the customer service answer the E-mails quickly and are very helpful!
the customer service was amazing and helped a lot. I had a doubt that didn't let me progress, thanks to the assistant I managed to solve the problem
A good app that works as advertised, but can't justify the cost of the premium version. I've been in touch with a salesperson and they say they want to work with small business but they don't offer any plans to support small business. They offered me an annual plan for $3,588 which certainly isn't supporting small business. It would be nice if they offered a pay per review plan or such for us users who are just starting out. Going to have to start looking for other options
Great product, Manny was LIFESAVING! He took time to help me set everything up, gave me best practices tips, ideas. He also set up our widgets and checked what I had set up to make sure we didn't make fools of ourselves. I was completely lost on what to do with Yotpo, Manny really saved the day for us. Absolutely great, generous support. Really excited to use this now.
Ronel was delightful to work with. he was really helpful and was able to answer all my questions. Thank you soo much.