Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
Refine
-
By rating
App is limiting, and interface is complicated. Their support team is non-existent. Avoid at all costs, it'll take even more time when you have to switch to a different review app like me.
Very pleased with the services! Orly has offered a great help and fixed all the problems. Highly recommended!
Warly S. Helped me out today, very professional and quick communication. The service itself needs some work to be done but customer support was good.
We just added the app to our Shopify platform and very impressed on all the features. I reached out to chat with Doner and was assisted almost immediately and questions answered. I really appreciate it! Thank you.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
This is a wonderful app to showcase your reviews and also to collect them in the future. Its very easy to get started and user friendly. I did have an issue installing the final stage of the widgets. I reached out to support and not only did they help me, they practically did everything for me, it was so nice as I am not the most tech savvy person. Rein was absolutely incredible, so responsive, and was very patient and held my hand every step of the way. Thanks to Rein, my reviews are all updated and resolved all the technical issues that I encountered along the way. Very pleased and highly recommend Yotpo and especially Rein.
Their customer service is rude. The company seems to only care about emails rather than collecting reviews.
Worked with Rhemy R, he was professional and patient as I had a few changes that needed to take place which took some time. Logged back in for another correction too with no issue
Great app - easy to navigate. The collection of reviews seems to have a good conversion. The support is fast and fantastic helpful.
Update review.
Our reviews were duplicated when the Yotpo team imported our reviews from Stamped, and they don't have an easy way to hide duplicate reviews. Also, instead of sending reviews for orders as they came in - Yotpo's system retroactively sent emails for older orders (from six months ago) and used up all of our order limits for the month in one shot.
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!
I wanted to start offering reviews for our clients and this app is fast and simple. If you have any questions, i spoke with Ronel R and got great service!