Reviews (7,157)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to collect and display customer reviews on product pages, enhancing conversion rates and building trust. Its automated review request emails effectively generate feedback, and the free tier is valued by small businesses. Features include review widgets, response capabilities, analytics, and social sharing. Merchants appreciate the seamless Shopify integration and responsive customer support, noting the user-friendly interface and robust functionality.
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Great experience with Stephanie on chat support. Quick responses and helped explain my problem so I can avoid it in the future.
This app is a great asset to collecting important information for my company. Also the help chat was extremely helpful when answering my questions. Very happy so far :)
Moved to Yotpo because its one of only a dozen or so reviews providers for which Google and Walmart both recognize as trustworthy and therefore allow syndication. I will admit that the import (from old provider) was not smooth, however the support has been phenomenal. Particularly from Warly S. Thank you Warly!
Not happy. While using Yotpo for free before they changed how their app works, I collected 6 reviews. But, that's all the app could do. Collect reviews and nothing else. If you want everything else, it's something like $300 per month. Disappointing. I wanted to learn more about their pricing structure, but instead, they want me to talk to some random guy over the phone to talk to me about how Yotpo can benefit my shop. Well, of course it would benefit my shop. It's just TOO EXPENSIVE. Make the pricing structure public for crying out loud.
Daniel was an amazing help! Thank You for your hard work! He spent 2 hours on a call with me to ensure my needs was met.
This app is great, needed customer support and it was quick and simple. Top notch service and assistance whenever needed.
I hate this app - the free version anyway. When you get a review or a question it gets posted to your site and there is NO way to respond for less than $200/mo...
I have tried to contact the developer with no response.
Canceling the app today...
Great Help from John B, he was able to get the job done swiftly for me. Quick response and action time!
James had my issue sorted very quickly. I couldn't get the widget to show on site and he had it done in a matter of minutes. Thanks and very helpful!
Great app! Really great support team that helps answer any questions and sets up things for you so you don't have to :)