Reviews (7,152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.
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Now: They solved all my problem.
Thank you so much Now: They solved all my problem.
Thank you so much
I had a great experience with the Yotpo, particularly impressed by the exceptional support provided by Doner P on a Sunday to swiftly resolve an importing error I encountered. Yotpo's review interface boasts a clean and practical design, I am excited to explore all of features this app offers.
Thank you for writing a review — we value your feedback. We aim to provide the best customer experience and we are glad it left a mark!
Their pricing is hard to understand. From the app store it looks like it is $19 for more than 50 orders a month. It actually starts at $19 for 50 orders and goes up from there. At 100 orders a month it is $50. When I was installing I tried to contact their customer support several times, and it took 2 days to get an email back. Having compared several apps now, this app does not seem worth the money especially considering you cannot get a hold of customer support easily.
Thank you for taking the time to leave this review. We are constantly working on our pricing and package options in an effort to provide the best solution for businesses at each point in their journey. However, we understand that it's not always the right fit for everyone. Our customer support representative has already contacted you to try and find the best fit for you.
Great app for less cost. Rhenant helped me with setting up Visual UGC on our product pages in Shopify.
This app is EVERYTHING! Its makes collecting reviews so easy and seamless. I couldn't be more thrilled with Yotpo.
I installed this app so I could begin obtaining customer reviews on my web site. It was very easy to set up, but I ran into a little snag cutting and pasting the code to make the stars show up on my products. I contacted support, and Pauline and things fixed in no time.
So far, things are working very well, and the customer support has been great. Thanks for making this app, and for your help!
Hi 4 Left Turns, thanks for the great review! We are glad to hear that our Customer Service is meeting the mark when it comes to providing great support for our customers. Keep enjoying Yotpo!
I had some problem with setting the theme, but Don was extremely helpful, he did from A to Z to complete it for me, really appreciate his kind, thank you so much again Don, and thank you Yotpo too!
James was so nice and very helping. Amazing ! Great app, great customer service ! Thank you so much +++
I just installed the app and it has worked as expected from day 1. The chat support is extremely helpful and a great feature of this app.
So far using this app (the free plan) it is quite simple and user friendly. Quite a few customizations even on the free plan, too. Had some help from 2 supports Arven and Doner and they were great helps. Definitely recommend!
We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!