Reviews (7,152)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

December 15, 2021

Dec. 2021 update: still love the app. In all these years, only minor issues, ever. Had one recently (reviews not showing up), and Mark Oliver was amazing with his support. Very thorough, great follow up and fixed the issue very quickly! Best Shopify app I've ever used, and in 10 years, there's been MANY!! 2014 review: I freaking LOVE this app! Really popular with my customers. Adds a ton of trust to potential buyers. Highly recommended!

Stark Skincare
Canada
Over 8 years using the app
February 9, 2014

Few words for such a WONDERFUL app. If you want reviews on your website and you want simplicity, download this app. I have 10 reviews in under 2-3 days. Now total is 20 and received one of their badges to put on my website. I can't tell how you bad a$$ this app is.

VERAET
United States
3 months using the app
August 8, 2021

Love Yotpo. Awesome support - can't recommend this enough! I switched themes recently and had to reach out for help getting it re-installed. Bam, they had it up and rolling in less than 5 minutes.

PupLife Dog Supplies
United States
Over 8 years using the app
March 20, 2020

This app is awesome! I love that it automatically sends out the review email to customers to follow up. They're customer support is also awesome! They get back super fast and usually take care of things within 24 hours!

ABS Protein Pancakes
United States
Over 8 years using the app
June 24, 2024

Doner was able to resolve our request quickly + easily! Much appreciated!

Wholesale SOAK Bath Co
Canada
3 months using the app
Yotpo replied July 15, 2024

Thank you for the feedback! We appreciate your support and are always here to help!

March 6, 2014

I use this app in 2 websites. I think is very useful because allow to your website to improve the trust. You can share the review of the customer also in social network.

Mobile-Stock.it
Italy
3 months using the app
June 21, 2021

Great customer service! Ronel was super quick to answer any questions I had. This app has definitely helped us gather lots of amazing reviews throughout the years.

Wildcraft
Canada
Over 8 years using the app
June 17, 2022

Great customer service. Orly is nice and patient. Very appreciate that.
And Yotpo is easy for me to use.

YUJILEDS High CRI Webstore
China
Over 8 years using the app
January 29, 2021

Great product from Yotpo and always improving. Had an issue recently and support fixed it up promptly. Review ratings do wonders for your store and Yotpo is the best around!

Future Light - LED Lights South Africa
South Africa
Over 8 years using the app
Yotpo replied January 31, 2021

Thank you for taking the time to leave a review. We’re thrilled to hear that you’re already seeing the positive impact of Yotpo on your site.

Edited July 2, 2021

We had a complicated template to get the reviews where we wanted, but customer service continued to work with us for weeks to find a solution.

Purse & Clutch
United States
Over 8 years using the app