Reviews (7,151)

Overall rating
4.8
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its free trial, seamless integration with e-commerce platforms, and its ability to boost customer trust by displaying reviews on product pages. Features like customizable review widgets and automated review request emails help increase feedback and conversion rates. The app also offers social sharing capabilities and is praised for its responsive customer support, enhancing the overall user experience.

March 22, 2016

must have! super important tool!

Sexyrealsexdolls
United States
23 days using the app
June 9, 2017

Works well. I like it a lot. Thanks for the free version.

https://bunchzilla.com

Bunchzilla
United States
23 days using the app
April 22, 2015

Love this app! So simple to install and was very easy to alter the look to compliment our store, we think it looks great. The customers seem to love the way they can respond within an email and we have a 17% response rate already. Cannot fault it!

Tulip Jewellery
United Kingdom
23 days using the app
December 1, 2023

Best service I ever had. I wanted to showcase reviews on my website but I did not know how. John G (member of the support team) did everything for me and I did not even have to write, copy or paste any codes by myself.

Scents of Arabia
Netherlands
About 17 hours using the app
Yotpo replied December 20, 2023

We appreciate your feedback, thank you! We are continuing to better our products and people to continuously provide the best customer experience there is!

April 8, 2022

Amazing support and help. Very attentive and thorough. Allen was amazing and helped me optimize the app.

Lignum Honey Inc.
Canada
About 17 hours using the app
March 30, 2022

Nick is so professional, he resolves my problem and offers me some suggestions, Thank you, Nick, I will recommend to my friends, thank you Yotpo!

novsights
China
About 17 hours using the app
September 22, 2021

Very quick support right after the request! All issues fixed! App works correctly. Thanks again!!!!!

La Résidence Vapeshop Virgil Estoppey
Switzerland
About 17 hours using the app
November 27, 2022

bin sehr zufrieden. auch der kundenservice ist top, die haben mir sehr gut weiter geholfen. danke :)

www.elegance-beauty.de
Germany
About 17 hours using the app
July 9, 2015

Great app! Got us our first few reviews and seems to have a good conversion rate. Only downside is we feel the paid version are a bit too expensive (or perhaps we just can't afford it), would be great if you can consider bringing down the price, or perhaps introduce a one off payment instead of a monthly commitment. Thanks guys for the great work!

Grip It Australia
Australia
22 days using the app
Edited October 27, 2016

Support is none existent. I wrote about 4 messages but gotten no response. App deleted.

Happylaulea 2
United States
22 days using the app